divh2About The Role/h2pIn this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience./ph3What Youll Do/h3pEngage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment/ppAccurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service/ppMeet or exceed individual goals (e.g., credit, loyalty)/ppSupport inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices/ppSupport the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohls brand standards/ppParticipate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)/ph3All Associate Roles At Kohls Are Responsible For:/h3pActing with integrity, honesty and fostering teamwork in an engaged and inclusive culture/ppExercising good judgment and discernment when making decisions; taking appropriate partners as needed/ppDemonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues/ppAccomplishing multiple tasks within established timeframes/ppFollowing company policies, procedures, standards and guidelines/ppMaintaining adherence to company safety policies for the safety of all associates and customers/ppReceiving, understanding and proactively responding to direction from supervisors/managers and other company personnel/ppOther responsibilities as assigned/ph3What Skills You Have/h3pRequired: Excellent customer service skills and ability to multi-task with strong attention to detail/ppVerbal/written communication and interpersonal skills/ppNo retail experience required/ppMust be 16 years of age or older/ppFlexible availability, including days, nights, weekends, and holidays/ppPreferred: Client facing retail or service industry experience/ppPay Range: $17.00 - $24.00/ppKohls offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH
WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS
RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohls partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits)./p/div
WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS
RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohls partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits)./p/div