divh2Job Title/h2pExpress is seeking a Retail Sales Associate to join our team./ph2Job Description/h2pThe Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc./ppKey Responsibilities:/pulliMaintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers./liliFollow company policies and procedures to ensure the safety of all our associates and customers./liliAssist with product launch changes according to company SOP./liliProvide a Great Customer Experience/liliDeliver on all aspects of the customer experience model./liliProcess transactions quickly and accurately reducing the customers wait time./liliPositively resolve customer service-related issues as they arise and determine resolution or escalate further
communicate all issues and resolutions to Store Management./liliDrive credit and loyalty member programs by explaining benefits and encouraging customers to participate./liliOther essential functions may occur as directed by your supervisor./li/ulpRequired Experience
Qualifications:/pulliEducation: High School or Equivalent/liliYears of Experience: 0-2 of relevant job experience - minimum 6 months/liliProficient in use of technology (iPad, registers)/liliMeets defined availability criteria, including nights, weekends and non-business hours/liliMeets physical requirements/li/ulpCritical Skills
Attributes:/pulliPrevious retail experience preferred/liliCustomer service skills and ability to interact with customers/liliStrong verbal and written communication skills specifically with customers, sales leadership team and associates/liliDemonstrated collaborative skills and ability to work well within a team/li/ulpBenefits and Compensation:/ppPHOENIX offers a range of benefits to help protect full-time associates health and long-term financial security including:/pulliMedical, pharmacy, dental and vision coverage/lili401(k) and Roth 401(k) with Company match/liliMerchandise discount/liliPaid Time Off/liliParental leave for new moms and dads/li/ulpFor part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more./ppAdditionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match./ppPart-time associates are also eligible to receive an Express merchandise discount, participate in our Learn
Earn incentive program, and choose voluntary benefits through YouDecide./ppActual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate./ph2Pay Range/h2p$16.94 - $22.10 per hour/ph2Closing/h2pNative Americans receive preference in accordance with Tribal Law./ppIf you are a member of a federally recognized Native American tribe, information regarding the Mashantucket Pequot Tribal and Native American Preference Law (Title 33, M.P.T.L.) can be found here./ppIf you believe there has been a violation of the Mashantucket Pequot and Native American Preference Law, please contact the Express Ethics Hotline at 1-877-571-9743 or ExpEthics@express.com or Associate Relations at AssociateRelations@express.com./ppIn order to be considered for a position, all candidates must apply for this job online to complete the application process./ppAn equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities./ppNotification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made./p/div
communicate all issues and resolutions to Store Management./liliDrive credit and loyalty member programs by explaining benefits and encouraging customers to participate./liliOther essential functions may occur as directed by your supervisor./li/ulpRequired Experience
Qualifications:/pulliEducation: High School or Equivalent/liliYears of Experience: 0-2 of relevant job experience - minimum 6 months/liliProficient in use of technology (iPad, registers)/liliMeets defined availability criteria, including nights, weekends and non-business hours/liliMeets physical requirements/li/ulpCritical Skills
Attributes:/pulliPrevious retail experience preferred/liliCustomer service skills and ability to interact with customers/liliStrong verbal and written communication skills specifically with customers, sales leadership team and associates/liliDemonstrated collaborative skills and ability to work well within a team/li/ulpBenefits and Compensation:/ppPHOENIX offers a range of benefits to help protect full-time associates health and long-term financial security including:/pulliMedical, pharmacy, dental and vision coverage/lili401(k) and Roth 401(k) with Company match/liliMerchandise discount/liliPaid Time Off/liliParental leave for new moms and dads/li/ulpFor part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more./ppAdditionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match./ppPart-time associates are also eligible to receive an Express merchandise discount, participate in our Learn
Earn incentive program, and choose voluntary benefits through YouDecide./ppActual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate./ph2Pay Range/h2p$16.94 - $22.10 per hour/ph2Closing/h2pNative Americans receive preference in accordance with Tribal Law./ppIf you are a member of a federally recognized Native American tribe, information regarding the Mashantucket Pequot Tribal and Native American Preference Law (Title 33, M.P.T.L.) can be found here./ppIf you believe there has been a violation of the Mashantucket Pequot and Native American Preference Law, please contact the Express Ethics Hotline at 1-877-571-9743 or ExpEthics@express.com or Associate Relations at AssociateRelations@express.com./ppIn order to be considered for a position, all candidates must apply for this job online to complete the application process./ppAn equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities./ppNotification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made./p/div