divh2Full-time Customer Service Representative/h2pPay Range: $16.00-$17.00 per hour/ppThis position is responsible for positive and courteous customer engagement through operating the cash register and electronic scanner to itemize and total customers purchase, receive payment, and assist in bagging purchases. This position reports to and receives direction from the Store Manager and Assistant Manager. Primary duties include ensuring proper and efficient store operations during the assigned shift within Company policies and procedures and in such a manner that contributes to the increased profitability of the store and exhibits commitment to customer service./ppPrincipal Duties and Responsibilities:/pulliGreet customers and promote outstanding customer service with all guests and associates./liliResponsible for accurate cash handling. Accepting money and providing change to customers./liliAssist in training new hires and offering guidance and coaching when necessary./liliCash management including opening and closing registers, preparing deposits, and reconciling cash drawers./liliHandle customer complaints, take prompt and appropriate action to resolve the problem, or determining when to escalate the problem to management./liliDrive sales through effective communication with customers./liliComplete any paperwork required. Keep accurate logs of transactions as necessary./liliInform supervisor of equipment breakdowns or adjustments that are required./liliFollow appropriate food-handling procedures./liliWork with visual marketing making sure that shelves and racks are stocked, clean, and neat./liliStrong attention to detail and problem-solving skills. Staff is responsible for the upkeep and appearance of every part of the store including restrooms and storefront./liliFollow all procedures on daily duties including closing and opening procedures and ensuring that all transactions are correct, and all mistakes are noted or fixed./liliAdhere to all City, County, and State regulations, policies, laws, and ordinances./liliProtect store assets by being aware of security processes, checking IDs when appropriate, and being alert and aware of the behavior of people in the store./liliMaintain and develop Staples Enterprises, Incs corporate image and reputation via ethical activities, confidentiality, and great customer service./liliContinuous improvement through self-development and educational training and attend all training sessions required by law and the Company./li/ulpQualifications of the Position:/pulliHigh school diploma or GED preferred./liliExcellent customer service skills./liliStrong communication skills./liliAbility to read and follow written instructions./liliAble to work in a fast-paced environment./liliPhysically able to perform light to medium lifting (50 lbs.), pushing, pulling, reaching, bending, and walking./liliAbility to manage and prioritize a variety of activities simultaneously./liliAbility to stand for several hours at a time./liliMust be available to work days, evenings, weekends, and holidays./liliExposure to outside weather conditions and walk-in cooler and freezers frequently./liliAbility to handle raw, frozen, and cooked food products, where applicable./liliAbility to work with nuts and other allergens./li/ulpGeneral description of benefits offered:/pulliHealth Insurance and Dental Plan./liliSection 125 Cafeteria Plan./liliAccrued paid-time-off./lili401K benefits with employer match./liliCompany provided Short Term Disability Policy./li/ul/div