Customer Service Representative
Adecco is assisting a local client in Passaic, NJ in their search for a Customer Service Representative. This is an onsite position paying $18.50/Hour. If you meet the qualification below, apply now! Shift details: Sunday, Monday, Thursday, Friday, Saturday from 10:00 AM to 6:30 PM. Off on Tuesday and Wednesday. What your day-to-day will look like: Assist customers and business partners via telephone and email. Handle customer complaints in a calm, professional manner. Diagnose, assess, and resolve problems or issues. Monitor progress of delivery routes. Scan haul-away pods and verify stamps. Process changes or cancellations to delivery orders. Qualifications: Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. High school diploma or equivalent. 1-year related experience preferably within a call center environment. Strong customer service skills and the ability to satisfactorily resolve issues. Solid ability to multitask with exceptional organizational skills. Ability to thrive under pressure while delivering solutions that exceed customer expectations. Bilingual is a huge plus. Pay Details: $18.50 per hour. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled. Military connected talent encouraged to apply.
Adecco is assisting a local client in Passaic, NJ in their search for a Customer Service Representative. This is an onsite position paying $18.50/Hour. If you meet the qualification below, apply now! Shift details: Sunday, Monday, Thursday, Friday, Saturday from 10:00 AM to 6:30 PM. Off on Tuesday and Wednesday. What your day-to-day will look like: Assist customers and business partners via telephone and email. Handle customer complaints in a calm, professional manner. Diagnose, assess, and resolve problems or issues. Monitor progress of delivery routes. Scan haul-away pods and verify stamps. Process changes or cancellations to delivery orders. Qualifications: Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. High school diploma or equivalent. 1-year related experience preferably within a call center environment. Strong customer service skills and the ability to satisfactorily resolve issues. Solid ability to multitask with exceptional organizational skills. Ability to thrive under pressure while delivering solutions that exceed customer expectations. Bilingual is a huge plus. Pay Details: $18.50 per hour. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled. Military connected talent encouraged to apply.