divh2Overview/h2pPHOENIX Retail, LLC operates the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for exceptional fit and a personalized, innovative retail model. Customers can experience these brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com./ppExpress is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app./ph2Store Name/h2pGlendale Galleria/ph2Responsibilities/h2pExpress is seeking a Retail Sales Leader to join our team./ppThe Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experience for customers./ppKey Responsibilities/pulliAssist in developing and motivating associates to maximize sales potential/liliProvide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards./liliPartner with Store Management to provide feedback on associate performance./liliAssist in training associates on store operations, product, policy, and procedures./liliExecute action plans that optimize results/liliExecute all aspects of daily store operations./liliEnsure appropriate associate coverage to create a great customer experience./liliOversee and authorize the checkout experience./liliAssist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store./liliMonitor and analyzes the customer service provided by team members./liliBuild an effective schedule with the right associate in the right place at the right time./liliPromote and support an environment focused on delivering great in-store customer experiences./liliEffectively resolves customer service issues to a positive outcome./liliLead and models our customer experience model./liliDisplay expert knowledge of product, company policies, promotions, loyalty programs./liliProvide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc./liliOther essential functions may occur as directed by your supervisor./li/ulpRequired Experience
Qualifications/pulliEducation: High School or Equivalent/liliYears of Experience: 1/liliProficient in use of technology (iPad, registers)/liliMeets defined availability criteria, including nights, weekends and non-business hours/liliMeets physical requirements/li/ulpCritical Skills
Attributes/pulliPrevious retail experience preferred/liliAbility to effectively communicate with customers, peers and supervisors/liliDemonstrated sales accountability/liliDemonstrated collaborative skills and ability to work well with a team./liliAbility to multitask and handle multiple customers and/or processes at once./li/ulpBenefits and Compensation/ppPHOENIX offers a range of benefits to help protect full-time associates health and long-term financial security including:/pulliMedical, pharmacy, dental and vision coverage/lili401(k) and Roth 401(k) with Company match/liliMerchandise discount/liliPaid Time Off/liliParental leave for new moms and dads/li/ulpFor part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life insurance and more./ppAdditionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match./ppPart-time associates are also eligible to receive an Express merchandise discount, participate in our Learn
Earn incentive program, and choose voluntary benefits through YouDecide./ppActual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate./ph2Pay Range/h2p$18.75 - $25.70 per hour/ph2Closing/h2pAn equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say Associate Relations or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information./ppNotification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made./p/div
Qualifications/pulliEducation: High School or Equivalent/liliYears of Experience: 1/liliProficient in use of technology (iPad, registers)/liliMeets defined availability criteria, including nights, weekends and non-business hours/liliMeets physical requirements/li/ulpCritical Skills
Attributes/pulliPrevious retail experience preferred/liliAbility to effectively communicate with customers, peers and supervisors/liliDemonstrated sales accountability/liliDemonstrated collaborative skills and ability to work well with a team./liliAbility to multitask and handle multiple customers and/or processes at once./li/ulpBenefits and Compensation/ppPHOENIX offers a range of benefits to help protect full-time associates health and long-term financial security including:/pulliMedical, pharmacy, dental and vision coverage/lili401(k) and Roth 401(k) with Company match/liliMerchandise discount/liliPaid Time Off/liliParental leave for new moms and dads/li/ulpFor part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life insurance and more./ppAdditionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match./ppPart-time associates are also eligible to receive an Express merchandise discount, participate in our Learn
Earn incentive program, and choose voluntary benefits through YouDecide./ppActual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate./ph2Pay Range/h2p$18.75 - $25.70 per hour/ph2Closing/h2pAn equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say Associate Relations or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information./ppNotification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made./p/div