divh2Account Manager/h2pThe Account Manager serves as the primary point of contact between Avera Home Medical Equipment (HME) and its referral community, including hospitals, clinics, senior living facilities, and hospice partners across a multi-county territory. This position is accountable for increasing referral volume, cultivating and nurturing key relationships, growing market share, and expanding awareness of Avera HMEs comprehensive product lines. This role blends sales strategy, marketing outreach, provider education, and territory planning to drive measurable growth. Success is defined by increased referral share, enhanced provider satisfaction, stronger cross-continuum partnerships, and long-term business development./ppWhat You Will Do/pulliServe as the primary relationship owner for assigned clinics, hospitals, and referral sources, building and maintaining strong, long-term relationships./liliLead structured six-week territory rotations with provider visits, performance reviews, and reactivation of underperforming accounts./liliTrack and analyze referral trends using market insights data, internal dashboards, and Customer Relationship Management (CRM) to target gaps and guide outreach strategy./liliCollaborate with clinic and branch managers to set provider-specific referral goals and support regional growth plans./liliPartner with leadership to identify new service lines or geographic gaps, and provide market-level insights to inform product, operational, and outreach strategies./liliSupport development of business cases for new payer models, territory expansion, or underserved provider groups./liliRepresent Avera HME at provider events, health fairs, and educational sessions to promote services and strengthen community relationships./liliCoordinate targeted marketing and provider education campaigns in partnership with internal clinical and outreach teams./liliElevate awareness of the full Avera HME portfolio, ensuring providers understand ordering workflows, qualifications, and available patient support resources./liliDocument all key activities, contacts, and goals in CRM systems to ensure alignment, visibility, and accountability across departments./li/ulpEssential Qualifications/ppThe individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer./ppRequired Education, License/Certification, or Work Experience:/pulli1-3 years Experience in sales, business development, account management, provider relations, or referral coordination; preferably in healthcare, HME/DME, hospice, home health, or medical device industries./li/ulpPreferred Education, License/Certification, or Work Experience:/pulliBachelors In business, marketing or a related field./liliProven ability to build and maintain strong relationships with physicians, nurses, clinic managers, and healthcare decision-makers./liliExperience with territory management, client-facing outreach, and goal-based sales or engagement strategies./liliDemonstrated ability to analyze data, identify trends, and develop strategic action plans based on referral volume, market share, or CRM dashboards./liliProficiency in CRM systems, referral tracking tools, or platforms./li/ulpExpectations and Standards/pulliCommitment to the daily application of Averas mission, vision, core values, and social principles to serve patients, their families, and our community./liliPromote Averas values of compassion, hospitality, and stewardship./liliUphold Averas standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity./liliMaintain confidentiality./liliWork effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment./liliComply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable./li/ulpBenefits You Need Then Some/ppAvera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future./pulliPTO available day 1 for eligible hires./liliUp to 5% employer matching contribution for retirement/liliCareer development guided by hands-on training and mentorship/li/ulpAvera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org./p/div