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10+ years of total IT experience, with at least 5+ years as a dedicated Salesforce Business Analyst. Strong understanding of Salesforce ecosystem, especially Service Cloud, Sales Cloud, and platform capabilities. Hands-on experience with creating user stories, process documentation, and wireframes.\n","descriptionText","Salesforce Business Analyst Diverse Lynx Sales & Business Development Salesforce Business Analyst Minnetonka Mills 10+ years of total IT experience, with at least 5+ years as a dedicated Salesforce Business Analyst. Strong understanding of Salesforce ecosystem, especially Service Cloud, Sales Cloud, and platform capabilities. Hands-on experience with creating user stories, process documentation, and wireframes.","shortDescription","Salesforce Business Analyst Minnetonka Mills

10+ years of total IT experience, with at least 5+ years as a dedicated Salesforce Business A...","location","Hopkins, Minnesota, United States, 55305","companyName","Diverse Lynx","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=9816F5330569F7CFB104CE2D22992C6F&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=4049B5E1F4E520BF0253770C20BC17DF","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at Diverse Lynx","isManualPosted","costPerClick",0.15,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/2413306256-salesforce-business-analyst","strippedDescription","Salesforce Business Analyst Minnetonka Mills10+ years of total IT experience, with at least 5+ years as a dedicated Salesforce Business Analyst. Strong understanding of Salesforce ecosystem, especially Service Cloud, Sales Cloud, and platform capabilities. Hands-on experience with creating user stories, process documentation, and wireframes.\n","parsedLocation",{"_464":465,"_466":467,"_468":469,"_470":191,"_471":191,"_472":473},"city","Hopkins","state","Minnesota","country","United States","street1","street2","postal_code","55305","displayPublishedAt","3 days ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=Diverse+Lynx","searchLocationPath","/jobs?location=Hopkins%2C+Minnesota%2C+United+States%2C+55305","searchTitlePath","/jobs?keyword=Salesforce+Business+Analyst","featuredCompany",{"_422":487,"_15":488,"_489":425,"_74":490,"_491":492,"_240":493,"_439":494,"_495":-5,"_496":-5,"_497":-5,"_498":-5,"_499":500,"_501":502,"_449":490,"_457":503,"_451":490},211,"Mansueto Ventures","agency","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[508,516,526,535,549],{"_426":425,"_430":509,"_449":450,"_441":442,"_240":510,"_437":511,"_424":425,"_111":433,"_428":191,"_429":191,"_451":450,"_439":512,"_422":513,"_452":453,"_427":127,"_474":475,"_457":514,"_476":433,"_477":512,"_479":480,"_481":515,"_483":484},["D",1770051600000],"Business Analyst And Salesforce Admin

Act as both a Business Analyst and Salesforce Admin, gathering business requirements and configuring Salesforce to meet evolving needs. Manage and administer Sales Cloud and Service Cloud including user setup, security, roles, permissions, workflows, reports, and dashboards. Oversee Pardot (Marketing Cloud Account Engagement) for campaign setup, email automation, lead scoring, segment...\n","Business Analyst And Salesforce Admin

Act as both a Business Analyst and Salesforce Admin, gathering business requirements and configuring...","Sunnyvale, California, United States, 94087",["B","2408910064"],"/jobs/2408910064-salesforce-business-analyst","/jobs?location=Sunnyvale%2C+California%2C+United+States%2C+94087",{"_426":425,"_430":517,"_449":450,"_441":442,"_240":518,"_437":519,"_424":425,"_111":520,"_428":191,"_429":191,"_451":450,"_439":521,"_422":522,"_452":453,"_427":127,"_474":475,"_457":523,"_476":520,"_477":521,"_479":480,"_481":524,"_483":525},["D",1770080400000],"Salesforce Business Analyst With Agentforce/AI

Role: Salesforce Business Analyst with Agentforce/AI Location: Houston, TX (4 days/week) Experience: 8+ Year Duration: 12+ Months Must Have: Experience with Salesforce (preferably Sales cloud and Marketing cloud) and AI / Agentforce projects is a must; Responsibility: The Salesforce Business Analyst is responsible for translating complex business requirements into functional specifications for Salesforce projects.\n","Salesforce Business Analyst With Agentforce/AI

Role: Salesforce Business Analyst with Agentforce/AI Location: Houston, TX (4 days/week) Ex...","Salesforce Business Analyst with Agentforce/AI","Houston, Texas, United States, 77246",["B","2413264445"],"/jobs/2413264445-salesforce-business-analyst-with-agentforce-ai","/jobs?location=Houston%2C+Texas%2C+United+States%2C+77246","/jobs?keyword=Salesforce+Business+Analyst+with+Agentforce%2FAI",{"_426":425,"_430":527,"_449":450,"_441":442,"_240":528,"_437":529,"_424":425,"_111":530,"_428":191,"_429":191,"_451":450,"_439":521,"_422":531,"_452":453,"_427":127,"_474":532,"_457":533,"_476":530,"_477":521,"_479":480,"_481":524,"_483":534},["D",1770141600000],"A technology solutions provider is seeking a Salesforce Business Analyst in Houston, TX. This role involves translating complex business requirements into Salesforce solutions and requires 8+ years of experience, particularly with Salesforce (Sales Cloud and Marketing Cloud) and AI/Agentforce projects. The ideal candidate should possess strong business analysis skills, stakeholder management abilities, and a passion for preparing organizations for AI adoption. This position is hybrid, requiring 4 days in the office each week.\n#J-18808-Ljbffr\n","A technology solutions provider is seeking a Salesforce Business Analyst in Houston, TX. This role involves translating complex business requiremen...","Salesforce Business Analyst — AI & Agentforce",["B","2422941738"],"2 days ago","/jobs/2422941738-salesforce-business-analyst-ai-agentforce","/jobs?keyword=Salesforce+Business+Analyst+%E2%80%94+AI+%26+Agentforce",{"_426":425,"_430":536,"_449":450,"_441":537,"_240":538,"_437":539,"_424":425,"_111":540,"_428":191,"_429":191,"_451":450,"_439":541,"_422":542,"_452":543,"_427":127,"_474":544,"_457":545,"_476":540,"_477":541,"_479":546,"_481":547,"_483":548},["D",1769767200000],"Robotics Prcocess Automation, LLC","Full Job Description

We are seeking a skilled and proactive Salesforce Service Cloud Business Analyst to join our dynamic team. This role is pivotal in bridging the gap between business needs and technical solutions within the Salesforce Service Cloud ecosystem. The ideal candidate will have deep expertise in Salesforce Service Cloud, strong analytical skills, and a passion for optimizing customer service operations through technology.

Key Responsibilities

Collaborate with stakeholders to gather, analyze, and document business requirements related to customer service processes.

Translate business needs into functional specifications and user stories for Salesforce Service Cloud enhancements.

Work closely with Salesforce developers, administrators, and QA teams to ensure successful implementation of solutions.

Conduct gap analysis and recommend process improvements using SFSC capabilities.

Configure and customize SFSC features such as Case Management, Omni-Channel, Knowledge Base, and Service Console.

Develop and execute test plans to validate system functionality and performance.

Provide training and support to end-users and create documentation for new features and processes.

Monitor system performance and user adoption, and propose enhancements based on feedback and analytics.

Stay current with Salesforce releases and industry trends to identify opportunities for innovation.

Must Have Skills

Bachelor’s degree in Business, Information Systems, or related field.

3+ years of experience as a Business Analyst with a focus on Salesforce Service Cloud.

Strong understanding of SFSC features including Case Lifecycle, Entitlements, SLAs, and Omni-Channel routing.

Experience with Agile/Scrum methodologies and tools like Jira or Azure DevOps.

Excellent communication, presentation, and stakeholder management skills.

Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant, Salesforce Administrator) are highly preferred.

Experience with integration tools (e.g., MuleSoft, Zapier) and third-party service platforms.

Familiarity with reporting tools like Tableau, Power BI, or Salesforce Reports & Dashboards.

Knowledge of ITIL or customer service best practices.

Ability to work independently and manage multiple priorities in a fast-paced environment.

ROBOTIC PROCESS AUTOMATION LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. ROBOTIC PROCESS AUTOMATION LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will ROBOTIC PROCESS AUTOMATION LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract

#J-18808-Ljbffr\n","Full Job Description

We are seeking a skilled and proactive Salesforce Service Cloud Business Analyst to join our dynamic team. This role ...","Salesforce Techno- Functional Analyst","Chicago, Illinois, United States, 60290",["B","2359315328"],"Work at Robotics Prcocess Automation, LLC","7 days ago","/jobs/2359315328-salesforce-techno-functional-analyst","/jobs?keyword=Robotics+Prcocess+Automation%2C+LLC","/jobs?location=Chicago%2C+Illinois%2C+United+States%2C+60290","/jobs?keyword=Salesforce+Techno-+Functional+Analyst",{"_426":425,"_430":550,"_449":450,"_441":442,"_240":551,"_437":552,"_424":425,"_111":520,"_428":191,"_429":191,"_451":450,"_439":521,"_422":553,"_452":453,"_427":127,"_474":532,"_457":554,"_476":520,"_477":521,"_479":480,"_481":524,"_483":525},["D",1770141600000],"Overview

Role:

Salesforce Business Analyst with Agentforce/AI\nLocation:

Houston, TX (4 days/week)\nExperience:

8+ Year\nDuration:

12+ Months\nMust Have

Experience with Salesforce (preferably Sales Cloud and Marketing Cloud) and AI / Agentforce projects is a must\nResponsibilities

The Salesforce Business Analyst is responsible for translating complex business requirements into robust and scalable Salesforce solutions.\nThis role requires a strong foundation in essential business analysis skills, including gathering requirements, mapping processes, designing data models, and configuring declarative features such as Flows, Validation Rules, and Object design.\nEffective stakeholder management is also a critical component, ensuring that all business needs are clearly understood and addressed throughout the project lifecycle.\nIn addition to core Salesforce expertise, the Business Analyst should preferably have experience in AI and Agentforce.\nThis includes the ability to design autonomous workflows, define agent behaviors, and implement governance frameworks that align with Salesforce’s ongoing transition from assistive to autonomous AI within the Agentforce Platform.\nThe Business Analyst plays an essential role in preparing organizations for AI adoption by maintaining data integrity, streamlining processes, and establishing appropriate guardrails; elements that are crucial as organizations accelerate their integration of AI technologies.\nEqual Employment Opportunity

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

#J-18808-Ljbffr\n","Overview

Role:

Salesforce Business Analyst with Agentforce/AI\nLocation:

Houston, TX (4 days/week)\nExperience:

8...",["B","2422936764"],"/jobs/2422936764-salesforce-business-analyst-with-agentforce-ai","actionData","errors"]