Bilingual Customer Service Representative Spanish-English

divh2Bilingual Customer Service Representative Spanish-English/h2pYour potential has a place here with TTECs award-winning employment experience. As a Bilingual Customer Service Representative Spanish-English working on site in Las Vegas, NV, youll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!/ppWhat Youll be Doing/pulliDo you have a passion for helping others and giving them peace of mind? Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one./li/ulpDuring a Typical Day, Youll/pulliAnswer incoming communications from customers/liliConduct research to provide answers for customers to resolve their issues/li/ulpWhat You Bring to the Role/pulliBilingual in English and Spanish/lili6 months or more of customer service experience/liliHigh school diploma or equivalent/liliRecognize, apply and explain your product or service knowledge/liliComputer experience/li/ulpWhat You Can Expect/pulliSupportive of your career and professional development/liliAn inclusive culture and community minded organization where giving back is encouraged/liliA global team of curious lifelong learners guided by our company values/liliBase wage starting at $18 per hour plus performance bonus opportunities/liliEasy, free and confidential access to a variety of helpful services through the Employee Assistance Program/liliAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives, 401k plan, health and wellness benefits (medical/dental/vision coverage options)/li/ulpA Bit More About Your Role/pulliWere committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you./liliAnd we know that you bring with you the one necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers./liliOur TTEC community is here for you as one dynamic, global family. Youll report to a Team Lead. Youll contribute to the success of the customer experience and the overall success of the team./li/ulpAbout TTEC/pulliOur business is about making customers happy. Thats all we do. Since 1982, weve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology./liliOn behalf of many of the worlds leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day./liliThese exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran./liliTTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams./liliWe aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work./liliAs a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way./li/ulpJob: Customer Care Representative/p/div