Amazon is hiring: Senior UX Designer, Alexa Enterprise (San Francisco) in San Fr

Senior UX Designer, Alexa Enterprise

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Description

We're seeking an innovative Senior UX Designer to help us expand Alexa's capabilities so people can lead healthier, more fulfilling lives. In this role, you'll work with a blend of visual and voice interfaces to help customers access the information and services they need to be at their besttransforming technology used at home and on the go into intuitive, personal experiences.

Key Responsibilities

• Lead the end-to-end design process for complex features and productsstarting with earlystage design concepts that help stakeholders and leaders deeply understand the customer experience while collaborating with engineers throughout the design process.
• Routinely partner with designers across Alexa to adopt and extend existing design systems; develop new patterns, contribute to Figma libraries, and share insights with the team.
• Incorporate insights from relevant Alexa research, conduct hallway testing, and run user research with Dscout to inform and validate design decisions.
• Partner with peer designers, product and tech owners, marketing, solutions architects, and business development to keep the customer at the center of decisionmaking.
  • Provide opportunities to grow influence and deliver bestinclass experiences for both businesses and end customers.
• Operate with ownership and autonomy throughout the daysupporting a product in its early stages, designing netnew concepts, running user research, and building prototypes for conversational experiences.

A Day in the Life

Every week will involve designing new concepts, testing how customers interpret experiences, partnering with solutions architects to build prototypes, and ensuring all work remains customercentric.

About the Team

The Alexa Enterprise charter is to build and enable indispensable, frustrationfree Alexa experiences for enterprises worldwidestarting with digital entertainment, hotels and hospitality, aging and healthcare. We build a portfolio of B2B2C SaaS products that empower developers and enterprise companies to use voice and touch to support their staff and delight their customers. We also provide readymade solutions that let device makers bring Alexa to their products with our Alexa BuiltIn program.

We serve worldclass partners such as Samsung, LG, Bose, Disney, Wynn Resorts, Hard Rock Hotels, Atria Senior Living, Spanish Red Cross, and BayCare Hospitals. Our products have been featured in publications such as CNET and Forbes, and Amazon has celebrated our progress in its quarterly earnings highlights. Customers have told us: You have saved lives and helped our residents connect with their families. We value worklife harmony, a diversity of lifestyles and family schedules, and solving ambiguous problems for our customers.

Basic Qualifications

• 7+ years of design experience
• Have an available online portfolio
• Experience working with stakeholders to plan and execute strategic programs
• Experience delivering design solutions for projects of large scope and complexity
• Experience designing and prototyping with tools such as Figma, ProtoPie, Adobe Creative Cloud, or similar

Preferred Qualifications

• Experience defining and maintaining design patterns and UX standards
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
• Experience designing in an agile development environment
• Ability to read, understand, and consult on clientside engineering to extend design systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, signon payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Job ID: A3147945

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