Automotive Customer Service Representative
Sacred Heart University, Fairfield, Connecticut, us, 06828
Automotive Customer Service Representative
Recruitment began on January 6, 2026 and the job listing Expires on February 6, 2026 American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is looking for Automotive Customer Service Representative to join our growing team. As a Customer Service Representative you will be responsible for taking inbound calls from AGWS Customers to assist with questions related to maintenance claims. You will assist customers by walking them through and helping them understand their contract in relation to their maintenance claim requests. Responsibilities will include, but are not limited to: Reviewing automotive contracts and evaluating maintenance claims Obtaining any needed documentation from the customer to assist with processing maintenance claims Assisting customers with general questions related to their contracts, and going over provisions on contracts Using the AGWS system to log notes and input documentation Requirements: Previous automotive experience in service or automotive related customer service is a plus Must be able to type a minimum of 30 WPM ASE certifications a plus Technical certification or degree preferred Strong customer service and phone skills Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
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Recruitment began on January 6, 2026 and the job listing Expires on February 6, 2026 American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is looking for Automotive Customer Service Representative to join our growing team. As a Customer Service Representative you will be responsible for taking inbound calls from AGWS Customers to assist with questions related to maintenance claims. You will assist customers by walking them through and helping them understand their contract in relation to their maintenance claim requests. Responsibilities will include, but are not limited to: Reviewing automotive contracts and evaluating maintenance claims Obtaining any needed documentation from the customer to assist with processing maintenance claims Assisting customers with general questions related to their contracts, and going over provisions on contracts Using the AGWS system to log notes and input documentation Requirements: Previous automotive experience in service or automotive related customer service is a plus Must be able to type a minimum of 30 WPM ASE certifications a plus Technical certification or degree preferred Strong customer service and phone skills Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
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