Remote Customer Service Representative

VortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter.

What You’ll Do

Handle customer-service or sales calls (inbound and outbound).

Follow detailed scripts and procedures.

Resolve customer issues using empathy, accuracy, and strong communication.

Meet performance goals for quality, response time, and satisfaction.

What You’ll Need

Clear English communication (bilingual preferred, additional pay)

2-monitor setup, minimum 1080p resolution each

Hard-wired Ethernet connection

Windows 10 or higher, 8GB+ RAM, and a USB headset with noise cancellation

Quiet, distraction-free workspace

Strong work ethic and ability to complete training modules independently

Preferred Background

2+ years of customer-service, call-center, or sales experience

Previous remote or performance-based work experience

Tech-savvy, reliable, and eager to learn

Please note this is a 1099 contractor position.

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