Overview
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, provides best-in-class products, service and capabilities across multiple industries, and has approximately 36,000 associates across 1,700 locations. Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative. If you love meeting people and providing phenomenal customer service along with contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you! Starting at $20 or more with experience and commission eligible Schedule
Tuesday – Friday 9am – 5pm; Saturday 10 – 5pm Responsibilities
Assist customers on the showroom floor Strive to increase knowledge of entire product offering Support efforts of Outside Sales Associates Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer’s needs are being met Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information Qualifications
0-3 years of prior customer service experience preferred Knowledge of plumbing fixtures, lighting, and appliances preferred Results oriented, able to meet goals, build relationships, and enjoy a team environment Excellent communication for phone/in-person sales, time management and organizational skills Ambition to succeed and self-motivated General digital literacy Ability to multi-task Passion for customer service Ability to learn quickly Benefits
At Ferguson, we care for each other. We value our well-being as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, plus additional meaningful enhancements that are adaptable to diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. Equal Employment Opportunity
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.
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Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, provides best-in-class products, service and capabilities across multiple industries, and has approximately 36,000 associates across 1,700 locations. Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative. If you love meeting people and providing phenomenal customer service along with contributing directly to the bottom line of a multi-billion-dollar organization, this is the position for you! Starting at $20 or more with experience and commission eligible Schedule
Tuesday – Friday 9am – 5pm; Saturday 10 – 5pm Responsibilities
Assist customers on the showroom floor Strive to increase knowledge of entire product offering Support efforts of Outside Sales Associates Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer’s needs are being met Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information Qualifications
0-3 years of prior customer service experience preferred Knowledge of plumbing fixtures, lighting, and appliances preferred Results oriented, able to meet goals, build relationships, and enjoy a team environment Excellent communication for phone/in-person sales, time management and organizational skills Ambition to succeed and self-motivated General digital literacy Ability to multi-task Passion for customer service Ability to learn quickly Benefits
At Ferguson, we care for each other. We value our well-being as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, plus additional meaningful enhancements that are adaptable to diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. Equal Employment Opportunity
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information.
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