Overview
Description
Customer Service Rep – Because Glass Isn\u2019t the Only Thing We Shape! Are you ready to take your customer service skills to the next level in a dynamic and hands-on environment? Join Hartung Glass Industries, where we\u2019re looking for someone like you to help support our customers and keep them happy. Plus, fantastic benefits, this is your chance to grow with us.
What We Offer You
Comprehensive medical, dental, vision, and disability benefits
Quarterly Profit Sharing
401k with employer match
Wellness programs to keep you at your best
Career development and growth opportunities
Referral bonuses
Your Role As a Customer Service Representative, you\u2019ll be the bridge between our cutting-edge technology and top-notch customer service. You\u2019ll be supporting customer needs with your expert communication skills.
Key Responsibilities
Process customer orders, quotes, and change notices for glass orders
Provide excellent customer service, answering calls and emails with speed and courtesy
Track orders and manage special product or order requests in partnership with operations and sales teams
Perform general office duties
What You Bring
High school diploma or equivalent
Strong mechanical aptitude and problem-solving skills
Familiarity with glass fabrication processes (cutting, grinding, shaping)
Ability to read technical drawings and specifications
2+ years in a customer service role
(glass industry experience is a plus but not required)
Excellent communication skills and attention to detail
Proficient in basic math and computer skills, including Microsoft Office
A team player mindset with a passion for success
Why You\u2019ll Love Working Here
Competitive wage based on experience
Low-cost comprehensive benefits package
401k with company match
Paid time off (vacation, sick days, holidays)
Quarterly Profit-Sharing Bonus
8 Paid Holidays
#J-18808-Ljbffr
Customer Service Rep – Because Glass Isn\u2019t the Only Thing We Shape! Are you ready to take your customer service skills to the next level in a dynamic and hands-on environment? Join Hartung Glass Industries, where we\u2019re looking for someone like you to help support our customers and keep them happy. Plus, fantastic benefits, this is your chance to grow with us.
What We Offer You
Comprehensive medical, dental, vision, and disability benefits
Quarterly Profit Sharing
401k with employer match
Wellness programs to keep you at your best
Career development and growth opportunities
Referral bonuses
Your Role As a Customer Service Representative, you\u2019ll be the bridge between our cutting-edge technology and top-notch customer service. You\u2019ll be supporting customer needs with your expert communication skills.
Key Responsibilities
Process customer orders, quotes, and change notices for glass orders
Provide excellent customer service, answering calls and emails with speed and courtesy
Track orders and manage special product or order requests in partnership with operations and sales teams
Perform general office duties
What You Bring
High school diploma or equivalent
Strong mechanical aptitude and problem-solving skills
Familiarity with glass fabrication processes (cutting, grinding, shaping)
Ability to read technical drawings and specifications
2+ years in a customer service role
(glass industry experience is a plus but not required)
Excellent communication skills and attention to detail
Proficient in basic math and computer skills, including Microsoft Office
A team player mindset with a passion for success
Why You\u2019ll Love Working Here
Competitive wage based on experience
Low-cost comprehensive benefits package
401k with company match
Paid time off (vacation, sick days, holidays)
Quarterly Profit-Sharing Bonus
8 Paid Holidays
#J-18808-Ljbffr