Overview
Ready to Bring Magic to Every Viewer Interaction? Join Us as a Customer Service Representative. Step into a role where every interaction makes a difference — and where your ability to create smooth, magical experiences helps shape how millions enjoy their favorite shows and movies. If you thrive in a fast-paced environment, love helping people, and want to grow with a world-renowned brand, this opportunity is calling your name.
Location: San Antonio, TX 78229. On-site for the first 90 days; pockets of remote work during training. Shift: Afternoon–Evening Shifts (e.g., 12 PM–9 PM). Must be available for weekends, holidays, and high-volume TV events. Job Type & Duration: Contract-to-Hire | 90 Days Contract Period. Work Environment is On-site (with limited remote days during training).
Responsibilities
Provide solutions to viewers via phone and chat for account, billing, and content inquiries.
Guide viewers through basic troubleshooting to ensure seamless streaming experiences.
Offer personalized product recommendations across the Disney streaming family.
Qualifications
High school diploma or GED (required).
At least 1 year of customer service experience; call center experience strongly preferred.
Strong communication skills and comfort using multiple digital systems and tools.
Ability to work in a high-volume, fast-paced support environment.
Familiarity with streaming devices and digital platforms is a plus.
Job Type & Location This is a Contract to Hire position based out of San Antonio, TX.
Pay and Benefits The pay range for this position is $17.75/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. TEKsystems is an Allegis Group company.
TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
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Location: San Antonio, TX 78229. On-site for the first 90 days; pockets of remote work during training. Shift: Afternoon–Evening Shifts (e.g., 12 PM–9 PM). Must be available for weekends, holidays, and high-volume TV events. Job Type & Duration: Contract-to-Hire | 90 Days Contract Period. Work Environment is On-site (with limited remote days during training).
Responsibilities
Provide solutions to viewers via phone and chat for account, billing, and content inquiries.
Guide viewers through basic troubleshooting to ensure seamless streaming experiences.
Offer personalized product recommendations across the Disney streaming family.
Qualifications
High school diploma or GED (required).
At least 1 year of customer service experience; call center experience strongly preferred.
Strong communication skills and comfort using multiple digital systems and tools.
Ability to work in a high-volume, fast-paced support environment.
Familiarity with streaming devices and digital platforms is a plus.
Job Type & Location This is a Contract to Hire position based out of San Antonio, TX.
Pay and Benefits The pay range for this position is $17.75/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. TEKsystems is an Allegis Group company.
TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
#J-18808-Ljbffr