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Account Manager

SYSPRO Proprietary Limited, Chicago, Illinois, United States, 60290

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Overview Department:

Sales

Employment Type:

Full Time

Location:

USA | Remote

Compensation:

$100,000 - $120,000 / year

The Account Manager is responsible for establishing and maintaining productive long-term business relationships with existing customers within an assigned territory to achieve sales and profitability targets.

Note:

Looking for candidates within commuting distance of Chicago.

Key Responsibilities

The Account Manager represents the entire range of company products and services to assigned customers

Leads the customer account planning cycle and ensures assigned customers’ needs and expectations are met by the company

Acts as the primary contact person for the strategic accounts’ stakeholders and is responsible for developing and maintaining long-term relationships with accounts

Required to map out long term initiatives with customer executives and manage stakeholder communication and delivery expectations both within the customer and SYSPRO

Skills, Knowledge and Expertise

Appropriate qualification/certification in Business Management

Minimum of 6+ years of strategic sales experience within software solutions, products, and services within the manufacturing and or related industry

Minimum 2 years of experience managing strategic accounts in a SaaS (Software as a Service) environment

In-depth experience within the manufacturing and/or distribution industry (8 years plus)

ERP industry experience (Advantageous)

Target Market Industry Experience (Advantageous)

Proven account management or other relevant experience

Strong and broad cross-functional business process knowledge

Organized

Ability to manage tight deadlines

Problem-solving and decision making

Strong interpersonal skills

Ability to work efficiently in a broad cultural spectrum

Presentation and facilitation skills

Analytical skills

The ability to objectively interpret and translate complex information

Assertiveness

Systems thinking

Stakeholder engagement

Benefits

13 paid company holidays in 2026

10 paid vacation days

6 paid wellness days

1 paid volunteer day off to make a difference in your community

Medical, dental, and vision insurance; PPO from the 1st of the month after hire

Group term life and LTD insurance paid by SYSPRO

Voluntary STD, plus supplemental benefits through UNUM

Employee Assistance Program

401k (starting day 1 of hire!) with company match after 1 year of employment

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