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Overview Job Title: Call Center Representative - 24 hours/week
Job Ref:
33246
Category:
Clerical & Administrative Support
Location:
133 Old Road to Nine Acre Corner, Concord, MA 01742
Department:
Service Response Center
Schedule:
Part Time
Shift:
Variable Shifts
Hours:
6am-6:30pm, 6am-4:30pm, 7am-3:30pm, 9:30am-6pm
Pay Range:
$18.00 - $22.00 per hour
Employment Type:
Full Time
Salary:
$18 - $22 Hourly
Responsibilities
Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner.
Responsible to work with patients on various diets and assist them in a nutritious meal selection.
Assist with patient meal selection and work with patients on various diets.
Qualifications
Education
— HS Diploma; college degree preferred.
Experience
— Minimum 1 year office/clerical experience in hospital and/or medical business office setting, including professional telephone skills.
Licensure and/or Certification
— N/A
Skills
— Working knowledge of the Meditech system; Excellent communication and correspondence skills; Excellent customer service skills; Ability to read, write, and communicate in English; Strong computer skills; Ability to maintain confidential information.
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Overview Job Title: Call Center Representative - 24 hours/week
Job Ref:
33246
Category:
Clerical & Administrative Support
Location:
133 Old Road to Nine Acre Corner, Concord, MA 01742
Department:
Service Response Center
Schedule:
Part Time
Shift:
Variable Shifts
Hours:
6am-6:30pm, 6am-4:30pm, 7am-3:30pm, 9:30am-6pm
Pay Range:
$18.00 - $22.00 per hour
Employment Type:
Full Time
Salary:
$18 - $22 Hourly
Responsibilities
Reporting to the Customer Service Supervisor, the position handles all inquiries from patients and must be responded to in a courteous and timely manner.
Responsible to work with patients on various diets and assist them in a nutritious meal selection.
Assist with patient meal selection and work with patients on various diets.
Qualifications
Education
— HS Diploma; college degree preferred.
Experience
— Minimum 1 year office/clerical experience in hospital and/or medical business office setting, including professional telephone skills.
Licensure and/or Certification
— N/A
Skills
— Working knowledge of the Meditech system; Excellent communication and correspondence skills; Excellent customer service skills; Ability to read, write, and communicate in English; Strong computer skills; Ability to maintain confidential information.
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