Logo
job logo

Associate Account Executive

Lands' End, Inc., Madison, Wisconsin, United States

Save Job

Lands' End Inc (B6), 6 Lands End Ln, Dodgeville, WI 53533, USA

As the Associate Account Executive (AAE), you will support the Account Executive by managing day-to-day sales activity, account coordination, and client engagement within an assigned book of business. This role is focused on account management execution, sales support, and pipeline assistance , ensuring customers are well supported while enabling the Account Executive to focus on strategy and growth. The Associate AE works closely with the Account Executive and Sales Operations partners to help maintain existing business, surface incremental opportunities, and ensure a consistent and positive client experience .

Job Functions Account Management & Client Support

Support assigned accounts by assisting with ongoing client communication, follow-ups, and requests

Help maintain strong relationships through consistent touchpoints and responsiveness

Assist with order coordination, program updates, and issue resolution in partnership with Sales Operations

Ensure clients receive timely information related to products, timelines, and program execution

Daily Sales Activity & AE Support

Assist the Account Executive with daily sales activities , including meeting preparation, follow-up actions, and outbound support

Support scheduled outreach and engagement aligned to the Account Executive’s priorities

Help coordinate and schedule meetings, including, reviews and check-ins

Identify and flag potential upsell or cross-sell opportunities for the Account Executive to pursue

Pipeline & Opportunity Assistance

Identify opportunities to upsell or cross-sell additional products or services.

Ability to consistently and accurately document opportunities and track each stage of the sales process in the CRM

Assist with preparing materials related to opportunities, quotes, and account reviews

Sales Operations & Cross-Functional Collaboration

Partner with Sales Operations to support:

Order setup and execution

Program launches and changes

Client-specific processes and reporting

Act as a reliable connection point between the Account Executive, Sales Ops, and other Cross Functional Partners

CRM, Reporting & Organization

Maintain accurate CRM records, notes, and activity tracking

Support reporting needs related to account activity and pipeline

Ensure consistency and organization across assigned accounts

Skills

Demonstrates proficiency in core responsibilities and tasks within their role.

Works independently on routine tasks and requires limited supervision.

Contributes to team projects and collaborates effectively with peers.

Physical Requirements

Ability to sit for long periods of time.

Ability to lift up to 30 lbs.

Ability to travel 10+ days per year .

Education & Experience Requirements

Bachelor’s degree in Business , Marketing, or related field, or equivalent experience

Professional certifications are a plus

2-

#J-18808-Ljbffr