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Store Counter Sales

Genuine Parts Company, Grandville, Michigan, United States, 49418

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Overview

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA

Counter Sales Associate , you are looked at as the “face of the retail store” and the go-to person as soon as customers enter our retail stores for automotive needs. You should have a background and knowledge of automotive parts. This is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full/part-time or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!

What you will be doing

Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone

Use your parts knowledge to assist other NAPA team members answer questions for customers

Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!

Bring customer focus and high energy to our fast-paced stores

Welcome retail customers into our retail stores and engage to provide a positive consumer experience

Use technology (computer), cash register, telephone, and paper catalog system

What you’ll need

Valid Driver’s License

Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts

High School Diploma or GED. Technical or Trade school courses or degree

Excellent verbal and written communication skills

Love fast paced retail environments

Great listening skills and empathy for customers

And if you have this, even better (not a deal breaker if you don’t)

Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership

Experience in a parts store, auction, retail store, auto body/collision

Knowledge of cataloging AND/OR inventory management systems, a plus

Entirely customer-centric (external/internal)

ASE Certifications

What’s in it for you

Awesome people and brand

Competitive Pay

Outstanding health benefits and 401K

Stable company. Fortune 200 with a “family” feel

A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same

Great training, and ongoing development with support from multiple leaders/your team

Not the right fit? Let us know you\'re interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC\'s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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