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Account Development Representative (Remote Eligible)

Aureoncontactcenter, West Des Moines, Iowa, United States, 50265

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ACCOU001470 Posted : January 28, 2026 Full-Time Remote Locations

Showing 1 location Client Communication & Relationship Building

Build rapport and establish strong relationships with clients, providing exceptional client service throughout the sales process. Actively listen to client needs and concerns, asking probing questions to uncover opportunities. Engage with existing clients via phone, email and video communication. Product Knowledge & Presentation

Develop a deep understanding of our products/services, their features, benefits, and competitive advantages. Effectively demonstrate and explain product/service offerings to potential clients via virtual meetings and presentations. Address client questions, overcome objections, and provide accurate information regarding pricing, availability, terms, and warranties. Manage the entire sales cycle from initial contact to closing deals. Collaborate with other sales team members on complex deals or larger accounts. Maintain accurate and up-to-date client and sales data in the CRM system. Target Achievement & Reporting

Consistently meet or exceed weekly, monthly, and quarterly sales quotas. Track and report on sales performance metrics, including calls made, leads generated, and deals closed. Provide feedback to management on market trends, client feedback, and sales tactics. Stay informed about industry trends, product innovations, and competitor activities. Participate in ongoing training and professional development to enhance sales skills and product knowledge. EDUCATION, TRAINING, AND EXPERIENCE

Required 1+ years in inside/outside sales or sales support role Preferred knowledge of telecommunications industry REQUIRED SKILLS

Excellent people skills to establish and maintain effective relationships with client, employees, superiors, and business contacts in a professional, timely and courteous manner. Excellent written and oral communication skills Strong trouble resolution and critical thinking skills Excellent planning and organizational skills. Must be able to efficiently utilize all available resources to provide effective solutions and explore all possibilities to facilitate the best decision. TOOLS, EQUIPMENT, AND SOFTWARE

Demonstrated knowledge of personal computer applications Microsoft Windows and Microsoft Office, including Microsoft Outlook, TEAMs, Salesforce, ConnectWise WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Primarily indoor work in an office environment Frequent utilization of manual dexterity and visualizing of a computer screen No unusual physical requirements Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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