It's fun to work in a company where people truly BELIEVE in what they're doing!*We're committed to bringing passion and customer focus to the business.*Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.
We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at ).**Job Summary**The Senior Account Manager leads strategic growth, client relationship management, and program execution efforts to position PPL as a trusted partner to state agencies, managed care organizations, and other key stakeholders. This role oversees the fulfillment of contractual obligations, ensures adherence to service level agreements, and provides expert guidance on PPL’s products and capabilities. The Sr. Account Manager drives business development initiatives, including proposal development, sales presentations, and market expansion strategies, while cultivating strong community engagement and identifying opportunities to introduce new solutions. Serving as a cross-functional leader, this position directs complex projects, collaborates with internal teams to resolve issues, and mentors staff to support high-quality performance and professional development. Through analytical decision-making, market insight, and proactive communication, the Sr. Account Manager advances organizational goals, strengthens client partnerships, and contributes to the long-term growth and competitive positioning of PPL.**Key Responsibilities****Client Relationship Management & Stakeholder Engagement*** Preserves client relationships with state agencies, managed care organizations, and other key stakeholders.* Recognizes and leverages relationships between clients and stakeholders and other departments.* Participates and drives key stakeholder meetings to provide best in class service and problem-solving dialogue on important issues.* Responsibility and oversight over community engagement strategies for growth in markets.**Contract Compliance & Service Delivery*** Executes timely and accurate fulfillment of contractual obligations and solutions to program needs in a consistent manner.* Monitors and oversees execution of program service level agreements and contractual or program requirements.**Product & Subject Matter Expertise*** Function as subject matter expert on products and share knowledge with client base both internal and external.* Drives to reinforce and establish expectations regarding PPL’s standard product offering.* Identifies and acts on opportunities for communication on new products to existing and future clients.**Project & Program Management*** Directs project requirements and client expectations among functional groups and with clients on a timely and accurate basis.* Directs internal project work plans through guidance to support teams’ success on deliverables with project management philosophies to build groundwork for future projects.* Coordinates and communicates among multiple functional areas to address problems of high complexity.* Engages the team to develop plans and resolve issues through collaboration and execution and consistency in practice.**Business Development & Account Management*** Identifies and meets with prospective clients to share PPL’s capabilities and products and services to best align with prospects’ needs.* Leads sales presentations and system demonstrations on behalf of PPL.* Directs and coordinates proposal development research, financial analysis to provide product proposal aligned with clients’ requirements.**Vendor/Subcontractor Management*** Directs and coordinates proposal development research, financial analysis to provide product proposal aligned with clients’ requirements.**People Leadership, Coaching & Performance Management*** Provides leadership mentoring, advice, and guidance to direct reports through indirect or direct supervision.* Partners with junior level or newly hired staff for on-the-job exposure to basic daily interactions with clients and practice area for staff development and growth.* Ensure staff members understand the full scope of work i.e., day-to-day project priorities, level of effort, and deadlines.* Directs all aspects of performance management to ensure staff members are effectively performing responsibilities, delivering on deadlines, and elevating practice area with sound work.* Product and provide feedback and mentorship on a consistent basis to promote growth and development.**Financial & Operational Oversight*** Product and provide feedback and mentorship on a consistent basis to promote growth and development.**Data-Driven Decision Making & Continuous Improvement*** Product and provide feedback and mentorship on a consistent basis to promote growth and development.**Requirements:*** Excellent client relationship management skills throughout work history.* Demonstrated project management and proven execution of projects or efforts.* Proven business development and revenue generation expertise.* Ability to keep leadership informed about potential market, revenue, products, services, competitors, partners, clients, and opportunities.* Champion thought leadership, such as conference presentations, and white papers as needed.* Leverage contacts, relationships and competitor intelligence in business and product development leadership.* Ability to lead, manage and supervise a team of high-performing business development professionals.* Proven knowledge of the local market and competitors to develop the company’s unique selling propositions and differentiator.* Strong analytical, organizational and presentation skills. Ability to articulate thoughts and build plans to action through excellent oral and written communication skills.* Excellent PC skills in Microsoft Office products.* Ability to drive with contagious initiative and move daily work forward.* Other duties as assigned.**Qualifications:****Education:** Bachelor's degree or 10 years’ experience required; Master's degree preferred. *Substantial professional experience may be considered in lieu of a formal degree.***Experience:** 9-10 years professional experience required; Supervisory experience required; Demonstrated financial and business management experience required; Knowledge of Medicaid programs and experience with state government required; Experience in long term care and disability services is a plus; Experiencing working within the foster care industry is a plus; Experience in contract negotiations, program management, and business to business sales.**Working Conditions:*** Office setting* Local, statewide, and national travel required. Up to 30-50% of travel is based on business needs.**Supervisory Responsibility** (If applicable):
* Supervisory and managerial responsibility for 1-10 staff members as defined by business needs.**Compensation Range:** $85,000 - $120,000 annually**The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification.
It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel #J-18808-Ljbffr
We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at ).**Job Summary**The Senior Account Manager leads strategic growth, client relationship management, and program execution efforts to position PPL as a trusted partner to state agencies, managed care organizations, and other key stakeholders. This role oversees the fulfillment of contractual obligations, ensures adherence to service level agreements, and provides expert guidance on PPL’s products and capabilities. The Sr. Account Manager drives business development initiatives, including proposal development, sales presentations, and market expansion strategies, while cultivating strong community engagement and identifying opportunities to introduce new solutions. Serving as a cross-functional leader, this position directs complex projects, collaborates with internal teams to resolve issues, and mentors staff to support high-quality performance and professional development. Through analytical decision-making, market insight, and proactive communication, the Sr. Account Manager advances organizational goals, strengthens client partnerships, and contributes to the long-term growth and competitive positioning of PPL.**Key Responsibilities****Client Relationship Management & Stakeholder Engagement*** Preserves client relationships with state agencies, managed care organizations, and other key stakeholders.* Recognizes and leverages relationships between clients and stakeholders and other departments.* Participates and drives key stakeholder meetings to provide best in class service and problem-solving dialogue on important issues.* Responsibility and oversight over community engagement strategies for growth in markets.**Contract Compliance & Service Delivery*** Executes timely and accurate fulfillment of contractual obligations and solutions to program needs in a consistent manner.* Monitors and oversees execution of program service level agreements and contractual or program requirements.**Product & Subject Matter Expertise*** Function as subject matter expert on products and share knowledge with client base both internal and external.* Drives to reinforce and establish expectations regarding PPL’s standard product offering.* Identifies and acts on opportunities for communication on new products to existing and future clients.**Project & Program Management*** Directs project requirements and client expectations among functional groups and with clients on a timely and accurate basis.* Directs internal project work plans through guidance to support teams’ success on deliverables with project management philosophies to build groundwork for future projects.* Coordinates and communicates among multiple functional areas to address problems of high complexity.* Engages the team to develop plans and resolve issues through collaboration and execution and consistency in practice.**Business Development & Account Management*** Identifies and meets with prospective clients to share PPL’s capabilities and products and services to best align with prospects’ needs.* Leads sales presentations and system demonstrations on behalf of PPL.* Directs and coordinates proposal development research, financial analysis to provide product proposal aligned with clients’ requirements.**Vendor/Subcontractor Management*** Directs and coordinates proposal development research, financial analysis to provide product proposal aligned with clients’ requirements.**People Leadership, Coaching & Performance Management*** Provides leadership mentoring, advice, and guidance to direct reports through indirect or direct supervision.* Partners with junior level or newly hired staff for on-the-job exposure to basic daily interactions with clients and practice area for staff development and growth.* Ensure staff members understand the full scope of work i.e., day-to-day project priorities, level of effort, and deadlines.* Directs all aspects of performance management to ensure staff members are effectively performing responsibilities, delivering on deadlines, and elevating practice area with sound work.* Product and provide feedback and mentorship on a consistent basis to promote growth and development.**Financial & Operational Oversight*** Product and provide feedback and mentorship on a consistent basis to promote growth and development.**Data-Driven Decision Making & Continuous Improvement*** Product and provide feedback and mentorship on a consistent basis to promote growth and development.**Requirements:*** Excellent client relationship management skills throughout work history.* Demonstrated project management and proven execution of projects or efforts.* Proven business development and revenue generation expertise.* Ability to keep leadership informed about potential market, revenue, products, services, competitors, partners, clients, and opportunities.* Champion thought leadership, such as conference presentations, and white papers as needed.* Leverage contacts, relationships and competitor intelligence in business and product development leadership.* Ability to lead, manage and supervise a team of high-performing business development professionals.* Proven knowledge of the local market and competitors to develop the company’s unique selling propositions and differentiator.* Strong analytical, organizational and presentation skills. Ability to articulate thoughts and build plans to action through excellent oral and written communication skills.* Excellent PC skills in Microsoft Office products.* Ability to drive with contagious initiative and move daily work forward.* Other duties as assigned.**Qualifications:****Education:** Bachelor's degree or 10 years’ experience required; Master's degree preferred. *Substantial professional experience may be considered in lieu of a formal degree.***Experience:** 9-10 years professional experience required; Supervisory experience required; Demonstrated financial and business management experience required; Knowledge of Medicaid programs and experience with state government required; Experience in long term care and disability services is a plus; Experiencing working within the foster care industry is a plus; Experience in contract negotiations, program management, and business to business sales.**Working Conditions:*** Office setting* Local, statewide, and national travel required. Up to 30-50% of travel is based on business needs.**Supervisory Responsibility** (If applicable):
* Supervisory and managerial responsibility for 1-10 staff members as defined by business needs.**Compensation Range:** $85,000 - $120,000 annually**The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification.
It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel #J-18808-Ljbffr