Manager Patient Experience and Sales Enablement
GN Group, Chicago, Illinois, United States, 60290
Manager Patient Experience and Sales Enablement page is loaded## Manager Patient Experience and Sales Enablementlocations:
IL, Chicagotime type:
Full timeposted on:
Posted Todayjob requisition id:
R27607The **Manager, Patient Experience,** will lead a high-impact team focused on enhancing patient outcomes and driving hearing aid sales across the Beltone network. The role is critical in shaping and executing sales advisory strategies, mentoring team members, and standardizing best practices to ensure every clinic delivers an exceptional experience. This position is ideal for a dynamic leader who thrives at the intersection of sales performance, patient engagement, and team development.**Key Role Highlights:*** Develop and implement sales advisory practices that elevate team performance and clinic success.* Drive strategic initiatives to boost hearing aid sales, particularly in high priority underperforming clinics.* Analyze sales trends to recommend data-informed approaches for growth and efficiency.* Create, lead, mentor, and develop a team of Patient Success Advisors who are driven to lead by example whether that’s actively supporting patient evaluations, sales, and fittings, or training local staff to do so themselves.* Set clear performance expectations, conduct regular evaluations, and provide constructive feedback.* Help manage team deployment, schedules, and budgets* Inspire a culture of accountability, continuous learning, and high achievement.* Working with the Director of Patient Experience and your team, design and roll out standardized sales protocols, training content, and tools that reflect Beltone’s best practices.* Ensure consistent implementation across all clinics to enhance both sales effectiveness and patient satisfaction.* Partner with Marketing, Operations, and Clinical teams to align on patient journey enhancements.* Leverage internal data and insights to identify friction points and opportunities for sales process improvement.* Contribute to the evolution of systems, tools, and internal programs that support sales excellence.* Serve as a trusted leader who brings vision, energy, and clarity to the team’s mission.* Make strategic decisions that reflect both short-term needs and long-term organizational goals.* Champion a patient-first mindset while balancing business growth and operational priorities.* Find ways to bring experience improvements to other areas of the business**Required Education (if necessary):*** BSc. in business or sales related field.* Licensed Hearing Instrument Specialist or Audiologist**Qualifications:*** 5+ years of experience in sales management, ideally within the healthcare, hearing care, or medical device industry.* Demonstrated success in coaching and leading teams to exceed sales targets.* Strong interpersonal, communication, and facilitation skills.* Experience developing training content, protocols, or sales enablement tools.**Travel:** 75%**Join us!**Beltone welcomes applicants who are committed to enhancing the hearing care sector. Join the Beltone Team today and see the unlimited possibilities.**Pay Transparency Notice**:The base target annual salary for this position can range from **$100******,**000 - $130,000**/year, plus a bonus opportunity.Compensation for roles at Beltone depends on a wide array of factors including but not limited to location, role, skill set, and level of experience.To remain competitive, Beltone offers a competitive benefits package, including health insurance, a 401(k) plan, and paid vacation and holidays**We encourage you to apply:**We highly value a mindset, motivation, and engagement, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.**We are committed to an inclusive recruitment process:**Beltone welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible.**Disability Accommodation:** If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail careers.us@gn.com or call 978-606-2210. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.#LI-Beltone#LI-GNGroup#LI-RemoteBeltone – helping the world hear betterBeltone was founded on the act of helping a friend to enjoy life more. Since 1940, we have provided knowledge, tools, service and training to the professionals servicing the hearing impaired. Beltone makes quality hearing care available to more people. To do so, we develop technically optimal hearing solutions without ever losing focus on the individual’s needs. It is our belief that no individual should be denied the possibility of an improved life with better hearing.Beltone is part of the GN Group which was founded with a truly innovative and global mindset. Today, we honor that legacy with world-leading expertise in the human ear, sound, wireless technology, miniaturization and collaborations with leading technology partners. GN's solutions are marketed by the brands ReSound, Beltone, Interton, Jabra and BlueParrott in 100 countries. Founded in 1869, the GN Group employs more than 6,000 people and is listed on Nasdaq Copenhagen (GN.CO).If you would like to learn more about our brand, please click on the to explore our universe of sound.FEDERAL HEALTH CARE PRICE TRANSPARENCY REQUIREMENTSThe Federal Health Care Price Transparency Requirements have created Machine Readable Files to make public the financial arrangements in place between heath plans and providers. These files are designed to be read by a computer and are intended to be available at the industry level for health care researchers, policymakers, analytics companies and applications software to have access to health plan costs nationally on an aggregate basis for the first time.
Machine-readable files are a requirement of the Transparency in Coverage Final Rule.Health insurers are required to publicly display certain health care price information via machine-readable files on their websites. GN’s (ReSound, Beltone and Audigy) medical provider, BCBSMN will have “Transparency in Coverage” (TiC) information available.
to view BCBSMN TiC’s information on services on how machine readable files will help with the new transparency requirements. #J-18808-Ljbffr
IL, Chicagotime type:
Full timeposted on:
Posted Todayjob requisition id:
R27607The **Manager, Patient Experience,** will lead a high-impact team focused on enhancing patient outcomes and driving hearing aid sales across the Beltone network. The role is critical in shaping and executing sales advisory strategies, mentoring team members, and standardizing best practices to ensure every clinic delivers an exceptional experience. This position is ideal for a dynamic leader who thrives at the intersection of sales performance, patient engagement, and team development.**Key Role Highlights:*** Develop and implement sales advisory practices that elevate team performance and clinic success.* Drive strategic initiatives to boost hearing aid sales, particularly in high priority underperforming clinics.* Analyze sales trends to recommend data-informed approaches for growth and efficiency.* Create, lead, mentor, and develop a team of Patient Success Advisors who are driven to lead by example whether that’s actively supporting patient evaluations, sales, and fittings, or training local staff to do so themselves.* Set clear performance expectations, conduct regular evaluations, and provide constructive feedback.* Help manage team deployment, schedules, and budgets* Inspire a culture of accountability, continuous learning, and high achievement.* Working with the Director of Patient Experience and your team, design and roll out standardized sales protocols, training content, and tools that reflect Beltone’s best practices.* Ensure consistent implementation across all clinics to enhance both sales effectiveness and patient satisfaction.* Partner with Marketing, Operations, and Clinical teams to align on patient journey enhancements.* Leverage internal data and insights to identify friction points and opportunities for sales process improvement.* Contribute to the evolution of systems, tools, and internal programs that support sales excellence.* Serve as a trusted leader who brings vision, energy, and clarity to the team’s mission.* Make strategic decisions that reflect both short-term needs and long-term organizational goals.* Champion a patient-first mindset while balancing business growth and operational priorities.* Find ways to bring experience improvements to other areas of the business**Required Education (if necessary):*** BSc. in business or sales related field.* Licensed Hearing Instrument Specialist or Audiologist**Qualifications:*** 5+ years of experience in sales management, ideally within the healthcare, hearing care, or medical device industry.* Demonstrated success in coaching and leading teams to exceed sales targets.* Strong interpersonal, communication, and facilitation skills.* Experience developing training content, protocols, or sales enablement tools.**Travel:** 75%**Join us!**Beltone welcomes applicants who are committed to enhancing the hearing care sector. Join the Beltone Team today and see the unlimited possibilities.**Pay Transparency Notice**:The base target annual salary for this position can range from **$100******,**000 - $130,000**/year, plus a bonus opportunity.Compensation for roles at Beltone depends on a wide array of factors including but not limited to location, role, skill set, and level of experience.To remain competitive, Beltone offers a competitive benefits package, including health insurance, a 401(k) plan, and paid vacation and holidays**We encourage you to apply:**We highly value a mindset, motivation, and engagement, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.**We are committed to an inclusive recruitment process:**Beltone welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible.**Disability Accommodation:** If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail careers.us@gn.com or call 978-606-2210. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.#LI-Beltone#LI-GNGroup#LI-RemoteBeltone – helping the world hear betterBeltone was founded on the act of helping a friend to enjoy life more. Since 1940, we have provided knowledge, tools, service and training to the professionals servicing the hearing impaired. Beltone makes quality hearing care available to more people. To do so, we develop technically optimal hearing solutions without ever losing focus on the individual’s needs. It is our belief that no individual should be denied the possibility of an improved life with better hearing.Beltone is part of the GN Group which was founded with a truly innovative and global mindset. Today, we honor that legacy with world-leading expertise in the human ear, sound, wireless technology, miniaturization and collaborations with leading technology partners. GN's solutions are marketed by the brands ReSound, Beltone, Interton, Jabra and BlueParrott in 100 countries. Founded in 1869, the GN Group employs more than 6,000 people and is listed on Nasdaq Copenhagen (GN.CO).If you would like to learn more about our brand, please click on the to explore our universe of sound.FEDERAL HEALTH CARE PRICE TRANSPARENCY REQUIREMENTSThe Federal Health Care Price Transparency Requirements have created Machine Readable Files to make public the financial arrangements in place between heath plans and providers. These files are designed to be read by a computer and are intended to be available at the industry level for health care researchers, policymakers, analytics companies and applications software to have access to health plan costs nationally on an aggregate basis for the first time.
Machine-readable files are a requirement of the Transparency in Coverage Final Rule.Health insurers are required to publicly display certain health care price information via machine-readable files on their websites. GN’s (ReSound, Beltone and Audigy) medical provider, BCBSMN will have “Transparency in Coverage” (TiC) information available.
to view BCBSMN TiC’s information on services on how machine readable files will help with the new transparency requirements. #J-18808-Ljbffr