Sales and Service Leader - Forest Hills, NYC
Job ID:
280294 Store Name/Number:
NY-Forest Hills (0370) Address:
7130 Austin Street, Forest Hills, NY 11375, USA Hourly/Salaried:
Hourly (Non-Exempt) Full Time/Part Time:
Full Time Position Type:
Regular
Your Role at Sephora:
As a Sales and Service Leader, you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success – leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you’ll help create a high‑performing, inclusive environment where everyone thrives. If you’re a natural leader with a client‑first mindset, this is your moment to
Belong to Something Beautiful.
Key Responsibilities
Lead and inspire : Coach and empower team members to deliver exceptional client service and achieve sales goals.
Drive performance : Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
Coach for growth : Provide ongoing feedback and development to elevate team performance.
Train and develop : Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Execute daily operations : Assist with inventory, visual merchandising, and maintaining store standards.
Foster inclusivity and teamwork : Promote a culture of openness where everyone feels empowered.
Uphold Sephora standards : Follow company policies and help create a safe and enjoyable shopping experience.
Flexible Scheduling and Reliability
Must meet the required minimum number of weekly shifts/hours.
Full Time: 30‑40 hrs/week.
Be available during peak retail operations (nights, weekends, holidays).
Punctuality and consistent attendance required.
Qualifications / Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
Proven ability to coach and inspire teams to achieve goals.
Strong sales and client service skills.
Excellent communication and interpersonal skills.
Comfortable in a fast‑paced, dynamic environment.
Quick learner with ability to absorb and share product knowledge and training.
Physically able to lift and carry up to 50 pounds.
While at Sephora, you’ll enjoy Inclusion & Belonging
– We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
Meaningful Rewards
– Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Details can be found here.
Pay: $28.00 – $36.00/hr. Actual hourly pay depends on qualifications, experience, and other factors.
Sephora is an equal‑opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
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280294 Store Name/Number:
NY-Forest Hills (0370) Address:
7130 Austin Street, Forest Hills, NY 11375, USA Hourly/Salaried:
Hourly (Non-Exempt) Full Time/Part Time:
Full Time Position Type:
Regular
Your Role at Sephora:
As a Sales and Service Leader, you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success – leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you’ll help create a high‑performing, inclusive environment where everyone thrives. If you’re a natural leader with a client‑first mindset, this is your moment to
Belong to Something Beautiful.
Key Responsibilities
Lead and inspire : Coach and empower team members to deliver exceptional client service and achieve sales goals.
Drive performance : Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
Coach for growth : Provide ongoing feedback and development to elevate team performance.
Train and develop : Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Execute daily operations : Assist with inventory, visual merchandising, and maintaining store standards.
Foster inclusivity and teamwork : Promote a culture of openness where everyone feels empowered.
Uphold Sephora standards : Follow company policies and help create a safe and enjoyable shopping experience.
Flexible Scheduling and Reliability
Must meet the required minimum number of weekly shifts/hours.
Full Time: 30‑40 hrs/week.
Be available during peak retail operations (nights, weekends, holidays).
Punctuality and consistent attendance required.
Qualifications / Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
Proven ability to coach and inspire teams to achieve goals.
Strong sales and client service skills.
Excellent communication and interpersonal skills.
Comfortable in a fast‑paced, dynamic environment.
Quick learner with ability to absorb and share product knowledge and training.
Physically able to lift and carry up to 50 pounds.
While at Sephora, you’ll enjoy Inclusion & Belonging
– We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
Meaningful Rewards
– Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. Details can be found here.
Pay: $28.00 – $36.00/hr. Actual hourly pay depends on qualifications, experience, and other factors.
Sephora is an equal‑opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
#J-18808-Ljbffr