Senior Manager, Sales - Offering Relocation Support
Utilicom, San Francisco, California, United States, 94199
Up to $5,000 in Relocation Assistance!
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award‑winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
Senior Manager, Sales
Where you will work: Opportunity offers the flexibility to work from your home office or a nearby Astound office, or a combination of both. A Day in the Life of the Senior Sales Manager
Team Leadership
Recruit, hire, and onboard new door‑to‑door sales representatives Assign territories and sales quotas to each team member Provide ongoing training and development on sales techniques, product knowledge, and company policies Conduct regular performance evaluations and provide feedback to improve sales skills Motivate and inspire the team to achieve sales goals Sales Strategy and Planning
Develop and implement effective sales strategies based on market analysis and customer demographics Set sales targets and track progress against goals Monitor sales trends and identify areas for improvement Create and maintain sales pipelines to ensure consistent lead generation Operational Management
Ensure compliance with all company policies, sales regulations, and ethical standards Monitor team performance metrics like conversion rates, product mix, and customer satisfaction Address customer concerns and resolve complaints efficiently Field Coaching and Support
Accompany sales representatives on field visits to provide coaching and feedback on sales presentations and customer interactions Identify areas where individual sales reps need additional training and provide targeted support Role‑play sales scenarios to enhance sales skills and confidence Actively support, promote and advance all aspects of Astound's Diversity, Equity and Inclusion goals and initiatives, creating a work environment where all employees feel valued, respected, heard and empowered to do their best work Other duties as assigned What You Bring to the Table
Five or more years of leadership/management experience Experience in direct sales, customer service, telecommunications, real estate or related industries is preferred Experience working with realtors and property management firms is preferred Exceptional leadership skills Ability to successfully manage others Resourceful Possess solid negotiation skills Outstanding business acumen Good at managing deadlines Excels at building relationships Must be well organized Must be a strong team player Ability to work independently and with other internal stakeholders, including marketing, construction, operation teams and commercial sales Excellent communication, presentation and computer skills are essential Ability to travel within the markets as needed Ability to build strategic sales plans Education
High school diploma or equivalent Bachelor's degree strongly preferred Benefits
401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: as per state/local laws Tuition reimbursement program Employee discount program Salary and Compensation
Base salary range in Washington for this position is $75,000 – $90,000 annually plus opportunities for bonus, benefits and commission, if applicable. Actual pay will vary and may be above or below the range based on relevant skills, experience, and capabilities. Commissions at full attainment can be up to $75,000 annually. EEO Statement
Astound Broadband is an Equal Opportunity Employer. We are dedicated to cultivating an inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here.
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Where you will work: Opportunity offers the flexibility to work from your home office or a nearby Astound office, or a combination of both. A Day in the Life of the Senior Sales Manager
Team Leadership
Recruit, hire, and onboard new door‑to‑door sales representatives Assign territories and sales quotas to each team member Provide ongoing training and development on sales techniques, product knowledge, and company policies Conduct regular performance evaluations and provide feedback to improve sales skills Motivate and inspire the team to achieve sales goals Sales Strategy and Planning
Develop and implement effective sales strategies based on market analysis and customer demographics Set sales targets and track progress against goals Monitor sales trends and identify areas for improvement Create and maintain sales pipelines to ensure consistent lead generation Operational Management
Ensure compliance with all company policies, sales regulations, and ethical standards Monitor team performance metrics like conversion rates, product mix, and customer satisfaction Address customer concerns and resolve complaints efficiently Field Coaching and Support
Accompany sales representatives on field visits to provide coaching and feedback on sales presentations and customer interactions Identify areas where individual sales reps need additional training and provide targeted support Role‑play sales scenarios to enhance sales skills and confidence Actively support, promote and advance all aspects of Astound's Diversity, Equity and Inclusion goals and initiatives, creating a work environment where all employees feel valued, respected, heard and empowered to do their best work Other duties as assigned What You Bring to the Table
Five or more years of leadership/management experience Experience in direct sales, customer service, telecommunications, real estate or related industries is preferred Experience working with realtors and property management firms is preferred Exceptional leadership skills Ability to successfully manage others Resourceful Possess solid negotiation skills Outstanding business acumen Good at managing deadlines Excels at building relationships Must be well organized Must be a strong team player Ability to work independently and with other internal stakeholders, including marketing, construction, operation teams and commercial sales Excellent communication, presentation and computer skills are essential Ability to travel within the markets as needed Ability to build strategic sales plans Education
High school diploma or equivalent Bachelor's degree strongly preferred Benefits
401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: as per state/local laws Tuition reimbursement program Employee discount program Salary and Compensation
Base salary range in Washington for this position is $75,000 – $90,000 annually plus opportunities for bonus, benefits and commission, if applicable. Actual pay will vary and may be above or below the range based on relevant skills, experience, and capabilities. Commissions at full attainment can be up to $75,000 annually. EEO Statement
Astound Broadband is an Equal Opportunity Employer. We are dedicated to cultivating an inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here.
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