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Consultant, Digital Product Analyst

National Black MBA Association, Raleigh, North Carolina, United States

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If you're passionate about helping a Fortune 100 company with nearly $70 billion in annual sales drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers, then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

The Consultant, Digital Product Analyst will work with product owners and lines to support the Enterprise Digital Platform, the platform that enables Nationwide to integrate with partners and third parties using APIs and eventually embedded experiences and data integrations. This platform supports all Nationwide business units and houses partner digital products used in partnerships with firms, agencies, strategic partners, vendors, and other third parties. The Product Analyst will coordinate research and assessments, develop recommendations, and partner with the product teams to assist in the development of the roadmap and continued successful enhancement of the user experience. Candidates who have a natural curiosity, want to be part of the mid‑stage product development process, and enjoy developing recommendations from analysis and research will be a good fit for this role.

In addition, ideal candidates will possess foundational SQL skills to query, validate, and interpret data from multiple sources. They must be able to identify key data insights and translate complex findings into clear, compelling narratives that inform decision‑making. This includes distilling analytics into executive‑ready presentations and storytelling that highlights trends, opportunities, and recommendations in a concise and impactful way.

This role does not qualify for employer‑sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. Due to the nature of this role, candidates need to be hybrid to the Columbus offices or be able to travel as needed for meetings.

Compensation Grade: G5 Payband

Key Responsibilities

Conduct detailed customer and company product impact analysis across a variety of digital products, business lines and competitor sets. Provides Product Managers and Product Owners with recommendations based on analysis and insights.

Plan and coordinate usability research and analyze results with the Digital Product Manager/Owner and partners with User Experience to create prototypes and conduct user testing.

Conduct competitive analysis on customer digital product landscape and business segment specific competitors across multiple lines of business and experiences. Present findings and recommendations to Product Managers and/or Product Owners.

Conduct current state business landscape analysis including people, process, technology assessments plus future state business analysis across multiple lines of business, products, experiences and/or audiences. Provide recommendations Manager and/or Product Owner and agile team.

Keep up on the latest digital trends as well as customer needs and behaviors.

Act as a source of expertise for direction, mentoring and guidance for less experienced Product Analysts.

May perform other responsibilities as assigned.

Reporting Relationships Reports to Director, Digital Product Management. This is an individual contributor role.

Typical Skills and Experiences Education:

Undergraduate studies in business administration, digital marketing, human‑computer interaction, user experience, computer science or related subject area.

License/Certification/Designation:

Property/casualty insurance and/or life/health/accident/variable annuity licensing and/or FINRA 6 and 26 securities registration, CLU, CPCU, CPU, FLMI certifications will be a plus.

Experience:

Typically, eight or more years of demonstrated experience delivering customer‑facing digital solutions, internet sales, website or web application development and/or research. Experience with agile delivery methodologies and product management/owner principles. Project management in an internet sales environment required.

Knowledge, Abilities and Skills:

Knowledge of insurance and investment securities products and services preferred. Understanding of agile planning practices and user experience knowledge a plus. Proven knowledge of internet technologies and website management. Command of verbal and written communication skills and ability to analyze qualitative and quantitative information. Strong ability to summarize findings and develop recommendations that influence the strategic vision and multi‑year roadmap for any given digital product or experience. Strong presentation abilities required to clearly and concisely communicate findings and recommendations to all levels of leadership including senior leaders. Ability to work independently and manage large, complex tasks that cross several subject areas, e.g., competitive analysis, user testing and research, etc.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above require approval by the hiring manager’s leader and Human Resources Business Partner.

Values:

Regularly and consistently demonstrates Nationwide Values.

Job Conditions Overtime Eligibility:

Not Eligible (Exempt)

Working Conditions:

Normal office environment.

ADA:

The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

Medical, dental, vision coverage

Life insurance

Short and long term disability coverage

Paid time off: 18 days minimum for newly hired associates, pro‑rated quarterly based on hire date; nine paid holidays; 8 hours Lifetime paid time off; 8 hours Unity Day paid time off

401(k) with company match

Company‑paid pension plan

Business casual attire

And more

To learn more about the benefits we offer, click here.

Equal Opportunity Employer Statement Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Compensation Nationwide pays on a geographic‑specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part‑Time Roles: Please be aware that the salary ranges listed below reflect full‑time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full‑time schedule. The national salary range for Consultant, Digital Product Analyst : $118,000.00–$222,000.00. The expected starting salary range for Consultant, Digital Product Analyst : $118,000.00 – $178,000.00

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