Senior Enterprise CSM: AI Transformation & Growth

A leading AI transformation company is seeking a Senior Customer Success Manager for Enterprise Accounts in Cleveland, Ohio. This role involves managing the success, growth, and retention of premium accounts, each with significant revenue portfolios. Key responsibilities include developing executive relationships, leading onboarding processes, and delivering strategic guidance on AI adoption. Ideal candidates should have 6–10+ years in customer success or account management, with strong consultative and data analysis skills. A competitive salary and benefits package is offered. #J-18808-Ljbffr