Founding CSM: Build Our Post-Sales Engine

A leading AI-powered tool firm is seeking its first Customer Success Manager based in San Francisco. In this role, you will be responsible for building and owning onboarding, education, and renewal processes for enterprise clients. The ideal candidate will have over 4 years in Customer Success, particularly within fast-paced SaaS environments, and will thrive on developing strategies that enhance customer engagement and retention. Join us to shape the future of customer experiences at Granola. #J-18808-Ljbffr