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Senior Property Manager, Multifamily

Institute of Real Estate Management, Odessa, Florida, United States, 33556

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Overview

Job Title : Senior Property Manager, Multifamily — The Lotus at Starkey Ranch Job Description Summary: The Senior Property Manager oversees an assigned portfolio or a multi-faceted property in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as provide a single point of contact for the client. Responsibilities

Operations — Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.

Customer service — Providing superior customer service and communication to residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.

People development — Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize engagement and minimize turnover.

Marketing — Driving revenues with thorough understanding and analysis of competition and development of creative marketing programs.

Leading by example — Instilling, maintaining, and modeling the mission to be the best national management company.

Supervise day-to-day operations of the on-site team, ensuring that all policies and procedures are followed.

Maintain effective on-site staff through interviewing, hiring, and terminating as necessary.

Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.

Manage and maintain all aspects of the overall community budget and finances.

Work with leasing staff to ensure that leasing/marketing goals are met.

Maintain positive relations with all community vendors.

Coordinate special projects as requested by supervisor.

Perform any other related duties as required or assigned.

Competencies

Must be able to travel to multiple property sites on a regular basis; ability to travel to offsite locations for meetings.

Must be detail oriented and able to focus with frequent interruptions.

Experience in supervisory role and managing staff.

Experience in writing and maintaining budgets.

Maintains confidence and protects operations of business by keeping information confidential.

Proficient in Yardi property management software or other similar property management software.

Oversee entire staff within assigned portfolio.

Important Education

Bachelor’s Degree required.

Important Experience

10+ years of Property Management experience.

5+ years of Management experience.

Additional Eligibility Qualifications

CPM, RPA, or CSM designation or in process.

Possess real estate license.

Strong knowledge of finance and building operations.

Ability to analyze, prioritize, and delegate.

Ability to effectively manage a team of professionals, including both employees and vendors.

Previous experience in analyzing and negotiating commercial lease and/or contract language.

Advanced knowledge of Microsoft Office Suite.

Oversee entire staff within assigned portfolio.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel between properties in varying weather conditions. Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may need to stand and walk for extended periods, ascend and descend staircases or ladders, and travel between buildings in varying outdoor weather conditions. The employee may be required to remain stationary for up to 85% of the time and must be able to travel up to 60% of the time. The role may require lifting up to 20 pounds occasionally, and up to 20 pounds frequently or constantly to move objects. Other Duties

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. In addition to a comprehensive benefits package, Cushman & Wakefield provide eligible employees with competitive pay. The compensation offered for this role is $76,500.00 - $90,000.00, depending on eligibility factors such as geographic location, experience, and qualifications. Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at

1-888-365-5406

or email. Please refer to the job title and job location when you contact us.

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