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Claim Processor II

M&T Bank Corporation, New York, New York, us, 10261

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Claim Processor II page is loaded## Claim Processor IIremote type:

Hybrid Positionlocations:

Getzville, NYtime type:

Full timeposted on:

Posted Todayjob requisition id:

R82605# **Overview:**This position is responsible for the preparation and processing of Conventional Claims.## **Primary Responsibilities:*** Monitor daily reports outlining workflow and processing needed.* Understand the workflow and upstream processing as well as the difference between the claim types:

Short Sales, Foreclosure Claims, Third Party Claims, Charge Off, Security Claims, Loss Mitigation Claims, and Deed in Lieu Claims.* Process/File claims according to investor/insurer/statutory & regulatory guidelines within assigned service level agreements.* Communicate/interact with attorneys, tax collectors, homeowners associations, prior servicers and utility companies regarding coverage periods of disbursements.* Obtain, prepare and approve invoices for claim filing.* Contact outside entities for back up invoices; including but not limited to water/sewer companies, attorney offices, prior servicers.* Assess invoices to minimize losses and financial exposure to the Bank.* Communicate with attorney's regarding bills, HOA fees due, taxes due and items needed to file Conventional claim.* Research loan history for advances and deposits.* Contact various internal departments for clarification on advances.* Review and consult with the Mortgage Insurance department regarding refunds. Review and consult with the Hazard department on the disbursement of hazard insurance proceeds.

Determine if refunds are needed.* Respond to attorney loan level requests.* Ensure system is updated accurately before moving the loan to the next phase of the Claim process.* Research/determine curtailments/losses and what department the curtailment/loss should be booked to.* Upload required documentation into investor systems concerning advances or credits to accounts.* Monitor loans for incoming Claim Funds.* Process investor/security claims.* Follow up with Foreclosure, Loss Mitigation, Bankruptcy, Evictions, Property Preservation regarding losses.* Review and process repurchased/redeemed loans.* Review HOA & Utility billings, obtain unpaid bills, pay bills, follow-up for bills due.* Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.* Promote an environment that supports belonging and reflects the M&T Bank brand.* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.* Complete other related duties as assigned.## **Scope of Responsibilities:**This position interacts with internal M&T Bank departments and external third-parties.## **Education and Experience Required:**A combined 3 years’ higher education and/or work experience, including a minimum of 1 year relevant work experience.Organized and detail oriented.Strong verbal and written communication skills.Strong customer service skills.Working PC skills including word processing and spreadsheet software.## **Education and Experience Preferred:**Knowledge of M&T Bank systems.M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.# **Location**Getzville, New York, United States of AmericaGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: **make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. #J-18808-Ljbffr