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Revenue Operations Director

SCALIS, New York, New York, us, 10261

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About the job

What your experience will be As our Revenue Operations leader, you will own the design, execution, and evolution of Slang.ai’s entire revenue engine. This role lives at the center of strategy and execution—partnering closely with the VP of Revenue and senior leadership to translate growth goals into scalable systems that teams can rely on. You will operate across Sales, Marketing, Customer Experience, Finance, Product, and People Ops, ensuring that tools, data, incentives, and workflows are aligned to how we actually sell, retain, and grow customers. This role is not about managing dashboards; it is about building infrastructure that enables consistent winning. You will report to senior revenue leadership and work in close partnership with Finance and executive stakeholders. This role may manage RevOps team members as the function scales. This is a highly cross-functional role, grounded in systems thinking, AI-enabled workflows, and a deep understanding of how revenue teams operate on the ground. Why you belong here and how you will grow

You’ll join a leadership team that values clarity over complexity, outcomes over activity, and systems over heroics. Belonging here means being trusted to design the foundations that others build on and being empowered to challenge assumptions when the system isn’t working. You’ll grow through: Direct exposure to company-level strategy and GTM decision-making The opportunity to build RevOps infrastructure from first principles Leading initiatives that materially impact NRR, new logo growth, and churn Developing and mentoring talent as the function scales This role supports your growth as both a strategic operator and people leader, strengthening your ability to design systems that compound over time. What success looks like

Build Revenue Infrastructure

Partner with VP of Revenue and leadership on GTM strategy and execution Design scalable processes that reduce friction and accelerate time-to-value Build systems that reduce ramp time and improve seller productivity Create enablement frameworks that support consistent execution across teams Support company goals including maximizing NRR, accelerating new logo growth, and reducing churn Drive Cross-Functional Alignment

Partner with Product, Marketing, Finance, Sales, Customer Experience, and People Ops Champion initiatives that improve client fit and optimize the end-to-end customer journey Break down silos and align teams around shared revenue outcomes Collaborate with Finance and billing teams on initiatives such as CPQ, billing workflows, and sales velocity improvements Own the Revenue Tech Stack

Manage and optimize CRM, marketing automation, sales engagement, and CX platforms Lead migrations, rebuilds, and system implementations (HubSpot experience a plus) Build and train AI agents that support marketing, sales, and CX workflows Integrate emerging technologies to improve access to critical information Optimize lead management and conversion across the funnel Enable Revenue Teams

Design training programs focused on product value, demo mastery, and execution consistency Build analytics and reporting that support forecasting and decision-making Partner with Finance on incentive structures that drive the right behaviors Surface insights that help teams focus where it matters most Lead Through Results

Define and track KPIs that translate data into action Hire, coach, and develop high-performing RevOps talent Drive continuous improvement across all revenue operations What you will bring

7+ years of experience in Revenue Operations, Sales Operations, or GTM roles Proven track record building scalable systems from the ground up in high-growth environments Deep experience with core RevOps technology (CRM, CPQ, marketing automation, BI tools) Hands-on experience building and training AI agents for GTM use cases History of exceeding goals and supporting teams that consistently deliver against plan Strong cross-functional leadership skills and executive presence Ability to move seamlessly between strategy and execution Bias toward simplification, clarity, and leverage How work affects my life

This role is designed for someone who wants to build durable impact, not short-term fixes. You’ll be compensated fairly, trusted with autonomy, and supported as a leader whose work shapes how the company grows. Beyond outcomes, this role influences how you view work itself—reinforcing that well-designed systems create space for people to do their best work. Slang.ai reflects your worth by investing in your judgment, trusting your leadership, and giving you the mandate to build infrastructure that lasts. Compensation Structure: Equity:

Included in offer package Health Insurance Vision Insurance 401(k) Matching Paid Time Off (PTO) Paid Holidays Remote Work Our Vision

Calling a business shouldn’t feel like a robot-hostage situation, where you’re forced to listen to horrible music and can't reach a human, while enduring a soulless voice uttering "I’m sorry I didn’t quite get that" on repeat for eternity. (shudder)

That’s why we started

Slang AI We use the latest AI and audio wizardry to make transacting via voice so enjoyable it’s more human than human. By 2030, we will save businesses and consumers 1 billion minutes of precious time while transforming voice channels into the preferred mode of communication (it’s faster and easier than text). We have backgrounds building product at companies like Spotify, Buzzfeed, the New York Times, and OpenTable —shipping experiences that have reached hundreds of millions of users. Now, we’re using our backgrounds to start a new culture, one that puts product and human-centered design above all else while fostering constant learning and growth. Sound like something you’d like to be part of? Get on board. Our Values

Overachiever Fever.

We’re overachievers (we don’t know any other way) Learner Fervor.

We take every opportunity to learn (especially when it’s hard) Humility Ability.

We approach each other with curiosity and openness (know-it-alls not welcome!) SMB MVP.

We’re an expert member of our customers’ teams (we earn their trust)

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