Job Description
Get Involved!
Samaritan's Purse is seeking a
Beneficiary Service Representative
to join our team in
Aurora, IL . You can be a part of a highly professional
North American Disaster Relief
team. In this role, you will communicate with beneficiaries within the United States, answer incoming calls, respond to emails, and assist with processing incoming beneficiary applications. You will work closely with Beneficiary Service Coordinators to ensure the highest level of support and assistance for those impacted by disaster. Come and use your gifts daily to advance the Gospel!
A day in the life of a Beneficiary Service Representative:
At Samaritan's Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.
In the role of
Beneficiary Service Representative , you will have the opportunity to:
Maintain your personal relationship with Jesus Christ and be an effective witness for Him.
Take inbound/makes outbound phone calls to serve homeowners affected by disaster and needing assistance with rebuilding their homes.
Investigate requests and documents services requested based on candidates need, eligibility and other program criteria. Recommend potential recipients for consideration to the U.S. Rebuild Beneficiary Services team.
Communicate and minister to homeowners, keeping them informed during the application process and assisting in their requests.
Maintain a thorough knowledge of the ministry and support phone calls for other departments and areas as needed.
Associates degree (A.A.) or equivalent from two-year college or technical school; and one (1) to two (2) years related experience and/or training; or equivalent combination of education and experience.
Intermediate technology skills.
Ability to analyze, organize and prioritize work while meeting multiple deadlines.
Highly effective communication and written skills.
Ability to identify with and understand another person's experience or point of view.
Ability to accurately prepare and maintain documents, records, files, and reports.
Ability to recognize, analyze, and solve problems.
Skilled in managing one's own time.
Twelve credit hours of college-level Biblical Studies preferred, not required.
Job Location and Type Job Location: Aurora, IL
Type: Full-time
Benefits
Flexible Spending Account (FSA)
Long-term and Short-term disability insurance
Paid Family Medical Leave
Term Life Insurance
401(k) retirement savings plan
10 paid holidays
12 vacation/personal days
Mission Statement Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.
Statement of Faith
We believe the Bible to be the inspired, the only infallible, authoritative Word of God. (1 Thessalonians 2:13; 2 Timothy 3:15-17)
We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. (Matthew 28:19; John 10:30; Ephesians 4:4-6)
We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15)
We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7)
We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16, 17, 18; Ephesians 6:12; Colossians 2:6-10)
We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15)
We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. (1 Corinthians 12:12, 27; Ephesians 1:22-23)
We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ. (Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15)
We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9)
We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15)
We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10)
Still trying to find your fit at Samaritan's Purse? By joining our Talent Network, you’ll help give our recruiters a good idea of your calling, skills, and talents as openings become available ministry-wide.
Samaritan's Purse PO Box 3000 Boone, NC 28607 828.262.1980.
Samaritan’s Purse is a 501(c)(3) tax‑exempt charity. All contributions designated for specific projects shall be applied to those projects, and we may assess up to 10 percent to be used for administering the gift. Occasionally, we receive more contributions for a given project than can be wisely applied to that project. When that happens, we use these funds to meet a similar pressing need.
#J-18808-Ljbffr
Samaritan's Purse is seeking a
Beneficiary Service Representative
to join our team in
Aurora, IL . You can be a part of a highly professional
North American Disaster Relief
team. In this role, you will communicate with beneficiaries within the United States, answer incoming calls, respond to emails, and assist with processing incoming beneficiary applications. You will work closely with Beneficiary Service Coordinators to ensure the highest level of support and assistance for those impacted by disaster. Come and use your gifts daily to advance the Gospel!
A day in the life of a Beneficiary Service Representative:
At Samaritan's Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.
In the role of
Beneficiary Service Representative , you will have the opportunity to:
Maintain your personal relationship with Jesus Christ and be an effective witness for Him.
Take inbound/makes outbound phone calls to serve homeowners affected by disaster and needing assistance with rebuilding their homes.
Investigate requests and documents services requested based on candidates need, eligibility and other program criteria. Recommend potential recipients for consideration to the U.S. Rebuild Beneficiary Services team.
Communicate and minister to homeowners, keeping them informed during the application process and assisting in their requests.
Maintain a thorough knowledge of the ministry and support phone calls for other departments and areas as needed.
Associates degree (A.A.) or equivalent from two-year college or technical school; and one (1) to two (2) years related experience and/or training; or equivalent combination of education and experience.
Intermediate technology skills.
Ability to analyze, organize and prioritize work while meeting multiple deadlines.
Highly effective communication and written skills.
Ability to identify with and understand another person's experience or point of view.
Ability to accurately prepare and maintain documents, records, files, and reports.
Ability to recognize, analyze, and solve problems.
Skilled in managing one's own time.
Twelve credit hours of college-level Biblical Studies preferred, not required.
Job Location and Type Job Location: Aurora, IL
Type: Full-time
Benefits
Flexible Spending Account (FSA)
Long-term and Short-term disability insurance
Paid Family Medical Leave
Term Life Insurance
401(k) retirement savings plan
10 paid holidays
12 vacation/personal days
Mission Statement Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.
Statement of Faith
We believe the Bible to be the inspired, the only infallible, authoritative Word of God. (1 Thessalonians 2:13; 2 Timothy 3:15-17)
We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. (Matthew 28:19; John 10:30; Ephesians 4:4-6)
We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15)
We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7)
We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16, 17, 18; Ephesians 6:12; Colossians 2:6-10)
We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15)
We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. (1 Corinthians 12:12, 27; Ephesians 1:22-23)
We believe that the ministry of evangelism and discipleship is a responsibility of all followers of Jesus Christ. (Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15)
We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. (Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9)
We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. (Matthew 9:35-38; 22:37-39, and 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15)
We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. (Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10)
Still trying to find your fit at Samaritan's Purse? By joining our Talent Network, you’ll help give our recruiters a good idea of your calling, skills, and talents as openings become available ministry-wide.
Samaritan's Purse PO Box 3000 Boone, NC 28607 828.262.1980.
Samaritan’s Purse is a 501(c)(3) tax‑exempt charity. All contributions designated for specific projects shall be applied to those projects, and we may assess up to 10 percent to be used for administering the gift. Occasionally, we receive more contributions for a given project than can be wisely applied to that project. When that happens, we use these funds to meet a similar pressing need.
#J-18808-Ljbffr