Print & Copy Technical Service Specialist
Pacific Office Automation Inc., Frisco, Texas, United States, 75034
Print & Copy Technical Service Specialist
Onsite | Full-Time | Paid Training | Growth Pathways
Frisco, Texas | Bellevue, Washington | Overland, Kansas
Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we’ve grown to over 30 branches across 10 states by delivering innovative business solutions and exceptional customer service. Our long-standing partnerships with industry leaders like Canon, Sharp, HP, Lexmark, and Ricoh allow us to stay at the forefront of office technology.
At POA, we’re more than a technology company—we’re a career‑launching organization committed to training, development, and long‑term growth. We believe in investing in our people, listening to their ideas, and providing clear pathways for advancement.
About the Role We are seeking a
Print & Copy Technical Service Specialist
to join our Field Service team. This is a hands‑on, customer‑facing role ideal for individuals who are mechanically inclined, tech‑curious, and enjoy solving problems in real time. Whether you’re starting your career or looking to pivot into the tech field, POA provides the training and support needed to succeed.
What You’ll Do
Troubleshoot, diagnose, and repair printers, copiers, and related office equipment
Serve as a hands‑on print and copy technology expert
Manage and support local printing environments at customer locations
Provide reliable, in‑person technical support to clients
Communicate clearly and professionally to ensure high customer satisfaction
Manage your schedule and service calls independently
Think creatively to resolve unique equipment and technical challenges
What You Bring
Strong problem‑solving and critical‑thinking skills
Basic computer and mobile device proficiency
Prior technical or mechanical experience is a plus, but not required
Customer service mindset with a team‑first attitude
Willingness to learn, grow, and take initiative
What We Offer
Paid, hands‑on training with certification opportunities
Clear career paths into senior technician, leadership, or management roles
Monthly performance‑based bonuses
Company vehicle (for work and personal use)
Comprehensive benefits package including medical, dental, vision, and life insurance
401(k) with company match
Paid time off, sick leave, and vacation days
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Compensation Because this role is open in multiple locations, compensation varies by geographic area to reflect cost of living and local market conditions. Final pay is based on location and experience.
Compensation Ranges by Market
Overland, KS: $14.50–$15.50/hr (DOE)
Frisco, TX: $14.50–$15.50/hr (DOE)
Bellevue, WA: $22.00–$23.00/hr (DOE)
At Pacific Office Automation, we don’t just talk about growth—we create it. We’re proud to be an Equal Opportunity Employer and are committed to fostering a diverse, inclusive workplace where every voice matters.
#J-18808-Ljbffr
Frisco, Texas | Bellevue, Washington | Overland, Kansas
Pacific Office Automation (POA) is the largest independently owned office technology dealer in the United States. Since 1976, we’ve grown to over 30 branches across 10 states by delivering innovative business solutions and exceptional customer service. Our long-standing partnerships with industry leaders like Canon, Sharp, HP, Lexmark, and Ricoh allow us to stay at the forefront of office technology.
At POA, we’re more than a technology company—we’re a career‑launching organization committed to training, development, and long‑term growth. We believe in investing in our people, listening to their ideas, and providing clear pathways for advancement.
About the Role We are seeking a
Print & Copy Technical Service Specialist
to join our Field Service team. This is a hands‑on, customer‑facing role ideal for individuals who are mechanically inclined, tech‑curious, and enjoy solving problems in real time. Whether you’re starting your career or looking to pivot into the tech field, POA provides the training and support needed to succeed.
What You’ll Do
Troubleshoot, diagnose, and repair printers, copiers, and related office equipment
Serve as a hands‑on print and copy technology expert
Manage and support local printing environments at customer locations
Provide reliable, in‑person technical support to clients
Communicate clearly and professionally to ensure high customer satisfaction
Manage your schedule and service calls independently
Think creatively to resolve unique equipment and technical challenges
What You Bring
Strong problem‑solving and critical‑thinking skills
Basic computer and mobile device proficiency
Prior technical or mechanical experience is a plus, but not required
Customer service mindset with a team‑first attitude
Willingness to learn, grow, and take initiative
What We Offer
Paid, hands‑on training with certification opportunities
Clear career paths into senior technician, leadership, or management roles
Monthly performance‑based bonuses
Company vehicle (for work and personal use)
Comprehensive benefits package including medical, dental, vision, and life insurance
401(k) with company match
Paid time off, sick leave, and vacation days
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Compensation Because this role is open in multiple locations, compensation varies by geographic area to reflect cost of living and local market conditions. Final pay is based on location and experience.
Compensation Ranges by Market
Overland, KS: $14.50–$15.50/hr (DOE)
Frisco, TX: $14.50–$15.50/hr (DOE)
Bellevue, WA: $22.00–$23.00/hr (DOE)
At Pacific Office Automation, we don’t just talk about growth—we create it. We’re proud to be an Equal Opportunity Employer and are committed to fostering a diverse, inclusive workplace where every voice matters.
#J-18808-Ljbffr