
Senior CX Strategy & Insights Consultant, Commercial
Blue Cross & Blue Shield of Minnesota, WorkFromHome
A leading healthcare organization in Eagan is seeking a Principal Customer Experience Strategy & Insights Consultant to bridge strategic partnerships and enhance customer satisfaction. This high-impact role requires over 7 years of experience in CX-related fields and involves advising on research and customer engagement strategies that drive growth. Ideal candidates will excel in stakeholder collaboration and possess strong strategic thinking skills. The role supports a hybrid work model, allowing employees to engage in-person twice a week while working remotely the rest of the time.
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