About The Role
The Head of Social Impact is responsible for leading the execution of Uber's social impact programs and partnerships, with a particular focus on disaster response and community-based initiatives. This role translates company priorities into well-run, high-impact programs, ensures Uber can respond quickly during moments of crisis, and drives creative storytelling around impact. The role manages a small team and works closely with cross‑functional partners to deliver results at speed.
What You'll Do
- Own the management and performance of Uber's social impact partnerships, ensuring programs are delivered effectively and aligned with agreed objectives.
- Lead execution of Uber's global disaster response efforts, coordinating rapid activations with internal teams and external partners during emergencies and humanitarian events.
- Develop and launch new partnerships and programs in partnership with internal stakeholders, identifying opportunities to extend Uber's impact in communities.
- Serve as the primary day‑to‑day point of contact for NGO and nonprofit partners, managing governance, deliverables, and ongoing collaboration.
- Drive creative storytelling and visibility of social impact work, working closely with Communications and Marketing teams to bring programs to life through compelling narratives and moments.
- Collaborate with Policy, Communications, Marketing, Product, and Legal teams to ensure social impact initiatives are integrated into broader efforts.
- Define and track program KPIs and impact metrics, ensuring progress is measured and learnings are incorporated into future work.
- Manage and develop a Social Impact team, setting clear priorities, supporting professional growth, and ensuring high‑quality execution.
- Build and maintain operational playbooks and processes to enable the team to move quickly and confidently, particularly during crisis response.
Basic Qualifications
- Bachelor's degree and 10+ years of relevant experience in social impact, partnerships, program management or operations
- Experience expertly managing competing priorities, delivering high‑quality individual output while overseeing the daily operations and growth of a team.
Preferred Qualifications
- Proven experience leading complex programs and partnerships, ideally in a global or multi‑market context.
- Demonstrated ability to execute quickly and effectively in fast‑paced, ambiguous environments.
- People management experience, including hiring, performance management, and team development.
- Strong project management, communication, and cross‑functional collaboration skills.
- Experience supporting or executing disaster response or humanitarian programs.
- Background in technology, platforms, or organizations operating at scale.
- Strong creative instincts, with experience shaping compelling stories or campaigns around impact.
- Comfort balancing multiple priorities and shifting quickly as circumstances evolve.
- Previous tech industry experience.
For San Francisco, CA-based roles: The base salary range for this role is USD$190,000 per year - USD$211,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link
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