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Director of Operations - Family Office

BURKE + CO., WorkFromHome

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Base pay range

$175,000/yr - $195,000/yr

BURKE+CO.

The Gist

Our client, two highly accomplished, married entrepreneurs, seek a high-agency operator to own execution across their business, investment, and personal domains. Leading a top early-stage venture firm with over 200 portfolio companies, including more than 10 with valuations exceeding $1B, the principals require a partner capable of navigating high volume and complexity. This role demands thriving in a high-performance environment with exacting standards for systems and efficiency to bridge a demanding professional schedule with a meticulously run household.

This is a career-making opportunity to have full ownership behind the scenes, ensuring every moving part of the principals’ world operates smoothly, cleanly, and reliably.

The Essentials

  • 5+ years of experience supporting senior executives in tech in both business and personal capacity
  • Deep knowledge of and experience running systems using project tools (G Suite, Asana, Airtable, Notion, AI)
  • Attention to detail, structure, and operational excellence
  • Track record of owning results
  • Ability to work outside traditional business hours, depending on needs
  • Exceptional written and verbal communication skills
  • "No task too small" mindset and pride in enabling others to perform at their best
  • Ability to take direct feedback and adapt quickly

Responsibilities

  • Take full ownership of defined outcomes across business and personal domains
  • Develop plans, prioritize, anticipate risks, and adapt quickly to deliver results
  • Manage sensitive and time-critical communications with investors, founders, partners, vendors, staff, and personal contacts
  • Produce clear, concise, and well-formatted written communication and documentation
  • Own complex calendars, meetings, and travel logistics
  • Prepare itineraries, bookings, and materials in advance, proactively flagging issues
  • Design and maintain clean, standardized systems across all operational areas
  • Keep tools such as Asana, Airtable, Notion, Google Drive, and SOPs structured, current, and easy to navigate
  • Source, vet, hire, and manage vendors and household or business staff
  • Set clear expectations and hold others accountable to work quality and deadlines
  • Plan and execute investor meetings, professional gatherings, and family events with precision and high taste
  • Apply professional operating standards to household and property management; maintain SOPs for cleaning, maintenance, supplies, and service providers
  • Respond to and resolve household emergencies or urgent matters

Location

San Francisco, CA (Hybrid - 2 to 3 days onsite)

Compensation

Base salary: $175,000/yr - $195,000/yr plus benefits. Exact compensation will vary based on skills, experience, and expertise.

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