Overview
Job purpose: Optimizes key account customer relationships and the management of the logistics of supplying major national retailers with merchandise; promote and implement the company’s core values and excellence in customer service; responsible for maintaining strong relationships with internal and external customers.
Duties and responsibilities
Establishes and maintains strong relationships with customers by providing support, information, and guidance; taking care of customer needs.
Processes orders, managing inventory for key account customers.
Coordinates the product ordering with Importing department.
Partners with external sales representatives and internal sales management team to promote and develop business.
Utilizes computing skills and knowledge base to work with multiple computer systems.
Maintains current knowledge of industry trends, market activities, and competitors.
Supports maintaining a safe working environment and focuses on safe work habits.
Maintains a focus for self and team on continuous learning that will enhance skill sets and growth opportunities.
Demonstrates a commitment to C&F Enterprises, Inc. core values.
The position responsibilities outlined above are in no way to be construed as all encompassing.
Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Skills
Exceptional customer service capabilities
Demonstrated high proficiency in Microsoft Office- Excel
Excellent oral and written communication skills
Possess analytical thinking and problem-solving skills
Impeccable time-management, organizational and attention to detail skills
Knowledge in home fashions, gifts, textiles or retail industries
Competencies
Positive Energy Level
Customer Relationships
Team Player
Prospecting Skills
Meeting Sales Goals
Motivation for Sales
Negotiation
Independence
Physical requirements
Sitting, Standing Walking
Working at trade shows for 12 hours during Market to include standing and walking
Lifting: Raising or lowering an object from one level to another (includes upward pulling)
Carrying, Pushing, Pulling boxes and sample orders up to 50 lbs.
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Duties and responsibilities
Establishes and maintains strong relationships with customers by providing support, information, and guidance; taking care of customer needs.
Processes orders, managing inventory for key account customers.
Coordinates the product ordering with Importing department.
Partners with external sales representatives and internal sales management team to promote and develop business.
Utilizes computing skills and knowledge base to work with multiple computer systems.
Maintains current knowledge of industry trends, market activities, and competitors.
Supports maintaining a safe working environment and focuses on safe work habits.
Maintains a focus for self and team on continuous learning that will enhance skill sets and growth opportunities.
Demonstrates a commitment to C&F Enterprises, Inc. core values.
The position responsibilities outlined above are in no way to be construed as all encompassing.
Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Skills
Exceptional customer service capabilities
Demonstrated high proficiency in Microsoft Office- Excel
Excellent oral and written communication skills
Possess analytical thinking and problem-solving skills
Impeccable time-management, organizational and attention to detail skills
Knowledge in home fashions, gifts, textiles or retail industries
Competencies
Positive Energy Level
Customer Relationships
Team Player
Prospecting Skills
Meeting Sales Goals
Motivation for Sales
Negotiation
Independence
Physical requirements
Sitting, Standing Walking
Working at trade shows for 12 hours during Market to include standing and walking
Lifting: Raising or lowering an object from one level to another (includes upward pulling)
Carrying, Pushing, Pulling boxes and sample orders up to 50 lbs.
#J-18808-Ljbffr