Overview
Job Description
We are seeking a motivated Inside Sales Representative to support and grow our chemical manufacturing business by engaging prospective and existing customers. This role focuses on managing inbound leads, making outbound sales calls, maintaining assigned territories, and meeting established sales goals. You will work closely with internal teams to ensure accurate orders, timely delivery, and excellent customer service.
Key Responsibilities
Sell company products and services to new and existing customers
Follow up on inbound leads and conduct outbound sales calls
Maintain assigned territory and keep customers informed on products, pricing, and new offerings
Meet or exceed sales quotas and revenue goals
Identify cross-sell and upsell opportunities
Provide product and technical information (specs, materials, lead times)
Coordinate with Production, Lab, Purchasing, Shipping and Quality teams
Process quotes and orders accurately using ERP/CRM systems
Track sales activity, customer communication, and market trends
Support field sales representatives as needed
Qualifications
Associate’s or Bachelor’s degree preferred
Minimum 2 years of experience in inside sales, manufacturing, industrial sales, or customer service
Strong communication, organization, and time-management skills
Proven ability to negotiate and close sales in a business to business environment
High attention to detail and customer focus
Bilingual English/Spanish preferred
Work Environment
Office-based role within a fast-paced manufacturing environment
Frequent interaction with internal teams
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
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We are seeking a motivated Inside Sales Representative to support and grow our chemical manufacturing business by engaging prospective and existing customers. This role focuses on managing inbound leads, making outbound sales calls, maintaining assigned territories, and meeting established sales goals. You will work closely with internal teams to ensure accurate orders, timely delivery, and excellent customer service.
Key Responsibilities
Sell company products and services to new and existing customers
Follow up on inbound leads and conduct outbound sales calls
Maintain assigned territory and keep customers informed on products, pricing, and new offerings
Meet or exceed sales quotas and revenue goals
Identify cross-sell and upsell opportunities
Provide product and technical information (specs, materials, lead times)
Coordinate with Production, Lab, Purchasing, Shipping and Quality teams
Process quotes and orders accurately using ERP/CRM systems
Track sales activity, customer communication, and market trends
Support field sales representatives as needed
Qualifications
Associate’s or Bachelor’s degree preferred
Minimum 2 years of experience in inside sales, manufacturing, industrial sales, or customer service
Strong communication, organization, and time-management skills
Proven ability to negotiate and close sales in a business to business environment
High attention to detail and customer focus
Bilingual English/Spanish preferred
Work Environment
Office-based role within a fast-paced manufacturing environment
Frequent interaction with internal teams
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.
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