VIBHOR is a family-owned U.S. manufacturer of premium diamond bands and core jewelry based in New York City. The company specializes in assisting Independent Retail Jewelers in creating Private Label Store Brands for Core Diamond Essentials, elevating the consumer shopping experience. With over 200 years of combined manufacturing expertise, VIBHOR integrates modern technology with exceptional craftsmanship to deliver superior quality products. They use the finest materials, including diamonds, colored stones, and metals such as 18kt gold and platinum, and are dedicated to excellent customer service and prompt delivery. VIBHOR takes pride in providing retailers with a distinguished core diamond story to meet the highest customer expectations.
Role Description
This is a full-time, on-site role for a Sales Support Specialist, based in Fort Lee, NJ. The Sales Support Specialist will be responsible for supporting the sales team through various tasks such as managing sales operations, maintaining customer satisfaction, addressing customer service inquiries, and ensuring effective communication between clients and the team. The individual will also assist in analyzing sales data to enhance operational efficiency and provide support in client-centric initiatives aimed at building and nurturing customer relationships. Some Travel required. Qualifications
Strong Customer Service and Customer Satisfaction skills to ensure excellent client experiences Proficiency in Communication and relationship-building skills to effectively collaborate with team members and clients Experience with Sales Operations and supporting sales teams to achieve their goals Well-developed Analytical Skills to assess data and identify opportunities for improvement Ability to work in a fast-paced, on-site environment and manage multiple tasks efficiently Bachelor’s degree in Business Administration, Marketing, or a related field is preferred Proficiency in using CRM tools and Microsoft Office Suite Experience in the jewelry or luxury goods industry is a plus
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This is a full-time, on-site role for a Sales Support Specialist, based in Fort Lee, NJ. The Sales Support Specialist will be responsible for supporting the sales team through various tasks such as managing sales operations, maintaining customer satisfaction, addressing customer service inquiries, and ensuring effective communication between clients and the team. The individual will also assist in analyzing sales data to enhance operational efficiency and provide support in client-centric initiatives aimed at building and nurturing customer relationships. Some Travel required. Qualifications
Strong Customer Service and Customer Satisfaction skills to ensure excellent client experiences Proficiency in Communication and relationship-building skills to effectively collaborate with team members and clients Experience with Sales Operations and supporting sales teams to achieve their goals Well-developed Analytical Skills to assess data and identify opportunities for improvement Ability to work in a fast-paced, on-site environment and manage multiple tasks efficiently Bachelor’s degree in Business Administration, Marketing, or a related field is preferred Proficiency in using CRM tools and Microsoft Office Suite Experience in the jewelry or luxury goods industry is a plus
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