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Strategic Account Manager

LHH, Hanover, Maryland, United States, 21098

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Responsibilities

Strategy & Planning:

Develop and execute comprehensive account plans, identifying opportunities for expansion, and aligning with overall business goals. Relationship Management:

Cultivate strong, lasting relationships with key decision-makers and influencers at client companies. Sales & Growth:

Drive revenue growth, manage pricing, negotiate contracts, and close deals by understanding and proposing innovative solutions. Cross-Functional Collaboration:

Work closely with internal teams (Technical, Supply Chain, R&D, Operations) to deliver exceptional customer experiences and fulfill commitments. Customer Advocacy:

Act as the voice of the customer internally, communicating needs and feedback to refine strategies and offerings. Performance Monitoring:

Track key performance indicators (KPIs), forecast sales, and ensure adherence to quality, delivery, and responsiveness metrics. Technical Expertise:

Leverage deep product and industry knowledge (e.g., metals, packaging, chemicals) to provide compelling value propositions. Qualifications

Proven experience in key account management within manufacturing or a related industrial field. Strong technical background or understanding relevant to the products/industry. Preferred BS in Engineering (Electrical or Mechanical) Excellent negotiation, communication, and presentation skills. Strategic mindset with a focus on long-term profitability and customer retention. Ability to work in a complex, team-oriented environment. Benefits

o Paid Sick Leave where applicable by State law o Benefit offerings for full-time employment include medical, dental, vision, and a 401k plan offered Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers

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