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Retail Event Associate - Kentucky Derby

GamblingCareers.com, Louisville, Kentucky, us, 40201

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Overview At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our

BOLD

Leadership principles: We

Build Championship Teams , we’re

Obsessed with Fans , we embrace a

Limitless Entrepreneurial Spirit , and we approach every challenge with a

Determined and Relentless Mindset . If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

Role Overview The

Retail Event Operations Associate

is responsible for carrying out the front-line event setup, logistics for the retail infrastructure designed for the event, ensuring operation excellence and flawless execution of retail event operations. Retail Event Operations Associates will assist with the setup, breakdown, and sales of Fanatics’ merchandise locations. This position must be able to assist with customer interactions, sales transactions, assist with stocking merchandise, and more. The Retail Event Operations Associate will drive results through relentlessly enhancing the fan experience.

How You Will Make An Impact

Maintain the highest standards of professionalism and customer service to ensure the Fanatics brand(s) and Retail Team is always positively represented

Understand Fanatics Values and how they relate to the Retail Event Operations Associate role

Maintain sales floor and/or stockroom standards with an eye to detail

Utilize Fanatics Point of Sale System (POS)

Provide a fun and professional environment for team members and fans

Assist with the set-up and breakdown of the retail environment for the event

Organize supplies and equipment

Assist with loading and unloading merchandise trucks

Assist with stocking of merchandise

Assist with inventory when needed

Assist as directed by onsite Retail Event Management Team to ensure our retail environment is neat, organized, clean and fully stocked for all events and set up

Perform additional responsibilities as assigned by Retail Event Management Team

What You Bring To The Team

Minimum 18 years of age

Experience working in venue and retail / merchandise environment

Ability to work independently and responsibly in a fast-paced continuously changing environment

Must be friendly, self-motivated, and love meeting new people in an exciting event setting

Basic math skills: ability to accurately count change and balance bank

Willingness and drive to exceed guest and partner expectations

Ability to work independently or in a team during set up and to get tasks done efficiently

Ability to communicate effectively with supervisor and guests

Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance

Must maintain regular and consistent attendance and punctuality throughout the duration of the event / assignment, with or without reasonable accommodation

At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together.

Where You’ll Work And What’s Required

Possess a fun, outgoing, confident, and professional demeanor

Ability to build product knowledge

Ability to work as a member of a team in fast paced environments, servicing a diverse fan base

Ability to maintain high standards of organization and cleanness

Proven ability to overcome obstacles while maintaining a positive, can-do attitude

Strong communication, literacy, and numeracy skills

Ability to be punctual, consistent, and reliable on the job

Must be punctual, dependable, and committed to delivering operational excellence throughout the assignment.

What’s In It For You Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape our culture that celebrates both individual and team successes.

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