Customer Retention & Renewal Specialist

A leading window replacement service provider in Northborough, Massachusetts, is seeking a Sales Retention Specialist. In this role, you will identify reasons for canceled sales and provide effective solutions to retain customers. You'll engage with homeowners through outbound calls, set follow-up appointments, and meet appointment-setting goals. The ideal candidate will have at least 2 years of phone sales experience and call center experience is preferred. This position offers a competitive salary with benefits including medical, 401k, and paid time off. #J-18808-Ljbffr