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Marketing Assistant/ Office Manager

Acacia Health (Palliative, Home Health, & Hospice), Irvine, California, United States, 92713

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Overview We at Acacia believe in a patient first approach. You must be compassionate, caring, and work with your heart. We are more than just a team as we treat each other as family. If you are looking for a home health, palliative and hospice agency that treats patients & team members like family, then Acacia is for you. www.acaciahealth.net

Role Overview You’ll be the backbone of our office, juggling administrative, operational, and marketing tasks to keep our hospice and home-health services running smoothly. From managing house referral calls to producing eye-catching collateral and collaborating on new-hire onboarding, you’ll ensure every detail is handled with care.

Key Responsibilities

Administrative & Operational Support:

Update daily admission reports for hospice referrals and prepare for pending call reviews

Serve as backup for Home Health / Palliative & Hospice AM pending call sessions and status updates

Manage in-house account follow-ups, welcome calls to patients

Answer calls, process requests and other ad hoc inquiries

Coordinate building maintenance requests and general office upkeep

Prepare conference rooms, binders, mailings, and meeting materials

Inventory & Logistics:

Stock, organize, and maintain inventory of scrubs, marketing jackets/polo shirts, team snacks, and coffee

Order office supplies, marketing supplies (pens, pads, folders, brochures, branded giveaways)

Assemble goody bags, campaign bundles, event lunches

Marketing Coordination:

Create and maintain all marketing collateral: flyers, cards, brochures, digital assets

Manage social media presence—launch and oversee Facebook, Instagram, YouTube channels

Produce weekly marketing metrics and performance reports

Assist marketing team with referral-generation efforts and collateral distribution

Maintain “Screen Cloud” digital signage in collaboration with other branch coordinators

Onboarding & Team Support:

Collaborate with HR to provide new-hire kits: badges, business cards, phones, welcome goody bags

Support team celebrations

Qualifications Must-Haves:

2+ years in an administrative or marketing support role (healthcare experience a plus)

Excellent verbal and written communication skills

Strong organizational skills and attention to detail

Proficiency with Microsoft Office suite (Word, Excel, PowerPoint)

Graphic design skills

Confidence managing social media platforms and basic graphic design tools

Associates or Bachelors degree

Nice-to-Haves:

Familiarity with hospice or home-health operations

Experience using digital signage (e.g., Screen Cloud)

Experience in Photoshop

Basic video editing or content creation skills

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