Logistics Solutions Representative
J.B. Hunt Transport Services, Inc., Lowell, Arkansas, United States, 72745
Job Summary
Under routine supervision, the Logistic Solutions Representative embodies the entrepreneurial‑spirit by aggressively marketing the J.B. Hunt brand. The incumbent develops and secures a carrier base to build capacity in order to provide solutions to customers. The position also solicits business from new and existing customers to build business volume. Work duties require developing and maintaining excellent customer relationships through daily engagement to maximize business potential.
Key Responsibilities
Provide customer solutions by developing and managing a network of third‑party carriers to execute customer orders (i.e., securing freight capacity, tracking & tracing loads). Book & appoint loads tendered from customers, trace loads as needed, and handle any other customer service related duties. Foster excellent customer relations by promptly responding to customer issues or requests. Solicit new sales by developing leads and cold calling potential customers to market & promote J.B. Hunt’s service solutions. Establish and maintain a book of business through daily customer and carrier engagement activities (i.e., customer calls, emails, etc.) that lead to business growth. Partner with internal teams to promote best‑in‑class service, ensure safety, and adhere to all operational SOPs/processes (i.e., carrier verifications, fraud prevention). Understand & contribute to individual & team‑level profit & productivity metrics. Remain current on supply chain information to gain understanding of market trends.
Minimum Qualifications
High School Diploma/GED with up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed. Strong professional communication skills applied internally and externally. Proven experience in establishing and maintaining healthy working relationships. Experience in fostering strong customer relationships via delivery on commitments, open communication, and on‑going feedback/improvement. Ability to process information with high levels of accuracy. Accurately analyze situations and reach productive decisions based on informed judgment. Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook). Ability to manage multiple competing priorities. Ability to adapt to a dynamic work environment and shifting priorities and directives. Experience in holding people accountable and conducting difficult conversations. Ability to perform in a stressful and high‑pressure work environment.
Preferred Qualifications
Bachelor’s in Business Administration, Transportation/Logistics, Supply Chain, or related field AND up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience.
EEO Statement
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
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Under routine supervision, the Logistic Solutions Representative embodies the entrepreneurial‑spirit by aggressively marketing the J.B. Hunt brand. The incumbent develops and secures a carrier base to build capacity in order to provide solutions to customers. The position also solicits business from new and existing customers to build business volume. Work duties require developing and maintaining excellent customer relationships through daily engagement to maximize business potential.
Key Responsibilities
Provide customer solutions by developing and managing a network of third‑party carriers to execute customer orders (i.e., securing freight capacity, tracking & tracing loads). Book & appoint loads tendered from customers, trace loads as needed, and handle any other customer service related duties. Foster excellent customer relations by promptly responding to customer issues or requests. Solicit new sales by developing leads and cold calling potential customers to market & promote J.B. Hunt’s service solutions. Establish and maintain a book of business through daily customer and carrier engagement activities (i.e., customer calls, emails, etc.) that lead to business growth. Partner with internal teams to promote best‑in‑class service, ensure safety, and adhere to all operational SOPs/processes (i.e., carrier verifications, fraud prevention). Understand & contribute to individual & team‑level profit & productivity metrics. Remain current on supply chain information to gain understanding of market trends.
Minimum Qualifications
High School Diploma/GED with up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed. Strong professional communication skills applied internally and externally. Proven experience in establishing and maintaining healthy working relationships. Experience in fostering strong customer relationships via delivery on commitments, open communication, and on‑going feedback/improvement. Ability to process information with high levels of accuracy. Accurately analyze situations and reach productive decisions based on informed judgment. Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook). Ability to manage multiple competing priorities. Ability to adapt to a dynamic work environment and shifting priorities and directives. Experience in holding people accountable and conducting difficult conversations. Ability to perform in a stressful and high‑pressure work environment.
Preferred Qualifications
Bachelor’s in Business Administration, Transportation/Logistics, Supply Chain, or related field AND up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience.
EEO Statement
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
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