Position Responsibilities
Lead Salesforce CRM Service Cloud lifecycle, from initial implementation to global enhancements
Act as the bridge between business and technical teams, ensuring alignment with objectives and governance
Define and deliver the CRM roadmap, starting with U.S. and scaling globally
Translate business requirements into detailed solution and technical designs, maintaining comprehensive documentation
Validate partner solutions against business needs and provide timely approvals
Own test planning, preparation, and execution for sprints, ensuring quality and compliance
Other projects or duties as assigned
Required Education and Experience
Bachelor’s Degree with 4 plus years of experience in product management and Salesforce CRM/Service Cloud implementations.
Familiarity with Agile methodologies and ITIL processes.
Preferred Education and Experience
Bachelor’s Degree in supply chain, business, administration, or IT engineering
Benefits At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well‑being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.
Equal Opportunity Employee & Physical Demands Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of
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Lead Salesforce CRM Service Cloud lifecycle, from initial implementation to global enhancements
Act as the bridge between business and technical teams, ensuring alignment with objectives and governance
Define and deliver the CRM roadmap, starting with U.S. and scaling globally
Translate business requirements into detailed solution and technical designs, maintaining comprehensive documentation
Validate partner solutions against business needs and provide timely approvals
Own test planning, preparation, and execution for sprints, ensuring quality and compliance
Other projects or duties as assigned
Required Education and Experience
Bachelor’s Degree with 4 plus years of experience in product management and Salesforce CRM/Service Cloud implementations.
Familiarity with Agile methodologies and ITIL processes.
Preferred Education and Experience
Bachelor’s Degree in supply chain, business, administration, or IT engineering
Benefits At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well‑being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.
Equal Opportunity Employee & Physical Demands Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of
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