Customer Service Rep - Finance Specialist
Molen Orthodontics, Sumner, Washington, United States, 98390
Step into a rewarding career at Molen Orthodontics as our new
full‑time Patient Care and Finance Specialist
in Sumner, Washington. If you’re driven by meaningful work, a fun and lighthearted team, and professional growth, this full‑time in‑office opportunity could be your next significant move.
Why Join Molen Orthodontics? At Molen Orthodontics, you’ll do more than just work—you’ll make a difference every day. We offer great pay and generous benefits.
Great Pay Earn
$20 – $22 per hour .
Benefits
Health insurance
Vision
401(k) with company match
Bonus structure
Company parties
HSA/FSA
Life insurance
Short‑ and Long‑term disability
Uniforms
Anniversary bonus
Holiday pay (4 paydays)
About Molen Orthodontics We’ve been creating confident smiles for over 50 years and believe our team is the heart of that success. Founded in 1972 with a bold vision to transform orthodontic care, we’ve grown into a collaborative, customer‑obsessed practice that blends cutting‑edge technology with artistry. Our leaders—Dr. Rick, Dr. Aaron, and Dr. Chris—drive innovation, excellence, and a culture of teamwork.
Daily Responsibilities As a Patient Care and Finance Specialist, you will work full‑time, in‑office, Monday‑through‑Friday with shifts of either 7 am – 4 pm or 8 am – 5 pm. Your day will include:
Reconciling daily deposits and posting payments and charges to patient and insurance ledgers.
Handling dental insurance billing and verifying patient benefits.
Reviewing and processing patient contracts and supporting documentation.
Responding quickly and accurately to employee and client inquiries by phone and email, resolving patient or insurance account issues.
Managing incoming and outgoing mail related to the finance department.
Answering incoming patient calls, making outbound calls, and scheduling appointments in our call center.
Collaborating with the patient care hub, sales, and concierge teams.
Providing daily reporting on key performance indicators.
Requirements
High school diploma or equivalent.
At least 1 year of insurance coordinating experience.
Outstanding communication and interpersonal abilities.
Well‑organized with a sharp attention to detail.
Excellent knowledge of Outlook, Word, and Excel.
Solid time‑management and prioritization skills.
Self‑motivated and able to work independently and as part of a team.
Ability to maintain rapport with patients, parents, doctors, staff, and community.
Basic understanding of advanced math.
An associate’s degree is preferred.
Must have the ability to pass a background check.
Be our new Patient Care and Finance Specialist! Apply now with our mobile‑friendly application and discover how you can grow your career at Molen Orthodontics.
#J-18808-Ljbffr
full‑time Patient Care and Finance Specialist
in Sumner, Washington. If you’re driven by meaningful work, a fun and lighthearted team, and professional growth, this full‑time in‑office opportunity could be your next significant move.
Why Join Molen Orthodontics? At Molen Orthodontics, you’ll do more than just work—you’ll make a difference every day. We offer great pay and generous benefits.
Great Pay Earn
$20 – $22 per hour .
Benefits
Health insurance
Vision
401(k) with company match
Bonus structure
Company parties
HSA/FSA
Life insurance
Short‑ and Long‑term disability
Uniforms
Anniversary bonus
Holiday pay (4 paydays)
About Molen Orthodontics We’ve been creating confident smiles for over 50 years and believe our team is the heart of that success. Founded in 1972 with a bold vision to transform orthodontic care, we’ve grown into a collaborative, customer‑obsessed practice that blends cutting‑edge technology with artistry. Our leaders—Dr. Rick, Dr. Aaron, and Dr. Chris—drive innovation, excellence, and a culture of teamwork.
Daily Responsibilities As a Patient Care and Finance Specialist, you will work full‑time, in‑office, Monday‑through‑Friday with shifts of either 7 am – 4 pm or 8 am – 5 pm. Your day will include:
Reconciling daily deposits and posting payments and charges to patient and insurance ledgers.
Handling dental insurance billing and verifying patient benefits.
Reviewing and processing patient contracts and supporting documentation.
Responding quickly and accurately to employee and client inquiries by phone and email, resolving patient or insurance account issues.
Managing incoming and outgoing mail related to the finance department.
Answering incoming patient calls, making outbound calls, and scheduling appointments in our call center.
Collaborating with the patient care hub, sales, and concierge teams.
Providing daily reporting on key performance indicators.
Requirements
High school diploma or equivalent.
At least 1 year of insurance coordinating experience.
Outstanding communication and interpersonal abilities.
Well‑organized with a sharp attention to detail.
Excellent knowledge of Outlook, Word, and Excel.
Solid time‑management and prioritization skills.
Self‑motivated and able to work independently and as part of a team.
Ability to maintain rapport with patients, parents, doctors, staff, and community.
Basic understanding of advanced math.
An associate’s degree is preferred.
Must have the ability to pass a background check.
Be our new Patient Care and Finance Specialist! Apply now with our mobile‑friendly application and discover how you can grow your career at Molen Orthodontics.
#J-18808-Ljbffr