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Sr Business Analyst - AI Acceleration and Adoption

Yum! Brands, Plano, Texas, us, 75086

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The Senior Analyst, AI Adoption & Automation plays a critical role in accelerating Yum’s enterprise AI transformation. This role supports the Enterprise AI function by expanding the impact of the AI Academy, driving AI readiness across brands and functions, and partnering with teams to identify and automate high-value workflows using Yum’s proprietary Crave AI agent factory. As a highly structured thinker and influential collaborator, you will help scale AI literacy, champion new tools and capabilities, and guide end-to-end automation initiatives that improve productivity, decision quality, and operational speed. This role operates with high autonomy, works across diverse stakeholders, and delivers outcomes that meaningfully shape Yum’s AI maturity.

AI Academy Enablement & Enterprise Adoption

Grow enterprise AI Adoption and champion communities that amplify usage across brands, functions, and markets

Maintain and evolve the AI Academy, ensuring development paths remain current with the rapid pace of AI advancements

Identify, evaluate, and introduce emerging AI tools and features that materially improve employee productivity

Support the design and delivery of learning content, playbooks, and enablement sessions that strengthen enterprise AI fluency

Workflow Mapping & Enterprise AI Automation

Partner with functional teams to map end-to-end workflows, uncover pain points, and identify opportunities for agent-driven automation

Translate business needs into structured requirements for Crave AI agent builds, ensuring clarity across engineering, product, and operations teams

Manage the full lifecycle of automation projects - from scoping and requirements to pilots, rollout, and iteration

Create artifacts, demos, and storytelling materials that articulate value and progress

Establish repeatable processes, templates, and best practices to scale workflow discovery and automation across the enterprise

Cross-Functional Influence & Collaboration

Build strong relationships across technology, operations, learning, brand teams, and global markets

Drive alignment and decision-making through strong communication, structured thinking, and problem-solving

Serve as a trusted partner to teams adopting new AI tools, offering guidance, troubleshooting, and clarity during change

Help cultivate a culture of experimentation, continuous learning, and AI-first ways of working

What You’ll Need To Succeed

3-5+ years in roles such as strategy, operations, AI/tech enablement, consulting, product, or change management

Ability to distill complex, ambiguous problems into clear, actionable frameworks

Ownership mindset with a track record of taking initiatives from concept to execution

Strong workflow analysis, process-design, and operational problem-solving skills

Excellent written and verbal communication, including executive-ready storytelling

Comfort with modern AI tools and a commitment to staying current on emerging technologies

Change-management and training expertise, including driving adoption, enabling users, and supporting behavioral/operational shifts

Strong interpersonal skills, with a reputation for building trust quickly and effectively

Preferred Qualifications

Experience in transformation, learning & development, product operations, or AI enablement programs.

Salary Range:

$99,200 - $116,700

annually + bonus eligibility.

This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

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