Healthcare Customer Solutions Specialist II
L.A. Care Health Plan, Los Angeles, California, United States, 90079
A health coverage provider in Los Angeles is seeking a Customer Solution Center Representative II with advanced knowledge of healthcare. Responsibilities include answering inquiries regarding member eligibility, providing assistance with internal and external processes, and documenting all interactions. The ideal candidate has at least one year of call center customer service experience and must possess a high school diploma. Bilingual skills in languages such as Spanish or Chinese are highly desirable. This role offers comprehensive benefits including Medical, Dental, and Vision, along with paid time off.
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