Community Manager (Luxury Rental Property Manager)
Vaco by Highspring, New York, New York, us, 10261
Overview
Community Manager - High-Rise Residential
Location: Astoria/Queens/Long Island City area
Work Model: On-site with standard business hours (availability outside 9-5 as needed)
Compensation: $100,000-$125,000 + comprehensive benefits
Role Responsibilities & Required Experience
Oversee daily operations, resident relations, and overall community experience for a large New York residential property (750+ units), collaborating closely with on-site management, operations, and maintenance teams
Bring 10+ years of proven community or property management experience in a large-scale NYC residential setting, with strong working knowledge of building operations, maintenance coordination, and NYC real estate regulations
Manage Accounts Receivable with a focus on rent collections, delinquency reduction, and accurate entry of lease charges; prepare budgets, forecasts, and detailed financial reporting (budgets vs. actuals)
Manage move-ins, move-outs, unit turnovers, resident retention initiatives, and lease renewals while ensuring policy compliance and high customer service standards
Handle resident issues professionally and empathetically, including difficult situations and enforcement of policies, while remaining calm under pressure and during emergencies
Track performance metrics, create reports on short timelines, and maintain a high level of organization using Yardi or similar property management software, Microsoft Excel, Word, and Outlook
Monitor and respond to online reviews and resident feedback platforms to protect and enhance the property's reputation
Experience with affordable housing programs such as Section 8, LIHTC, City FHEPS, or similar is preferred, along with the ability to prioritize, adapt, and deliver results in a fast-paced environment
Property Profile
Stabilized asset
Mix of affordable and market-rate housing
Robust amenity package including gym, coworking spaces, lounges, rooftop areas, pet amenities, and more
Team Structure Oversees on-site management and operations staff, collaborates with union and non-union teams, and reports to senior property leadership.
Culture & Growth
Collaborative, team-oriented environment
Organization values internal promotion and long-term career growth
Ideal candidate is adaptable, professional, and eager to learn the company's operating style
Benefits Snapshot
401(k) with employer contribution
Medical, dental, and vision
Pre-tax transit benefits
Generous PTO, sick time, holidays
This position requires authorization to work in the U.S. This position is unable to sponsor H1Bs.
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Location: Astoria/Queens/Long Island City area
Work Model: On-site with standard business hours (availability outside 9-5 as needed)
Compensation: $100,000-$125,000 + comprehensive benefits
Role Responsibilities & Required Experience
Oversee daily operations, resident relations, and overall community experience for a large New York residential property (750+ units), collaborating closely with on-site management, operations, and maintenance teams
Bring 10+ years of proven community or property management experience in a large-scale NYC residential setting, with strong working knowledge of building operations, maintenance coordination, and NYC real estate regulations
Manage Accounts Receivable with a focus on rent collections, delinquency reduction, and accurate entry of lease charges; prepare budgets, forecasts, and detailed financial reporting (budgets vs. actuals)
Manage move-ins, move-outs, unit turnovers, resident retention initiatives, and lease renewals while ensuring policy compliance and high customer service standards
Handle resident issues professionally and empathetically, including difficult situations and enforcement of policies, while remaining calm under pressure and during emergencies
Track performance metrics, create reports on short timelines, and maintain a high level of organization using Yardi or similar property management software, Microsoft Excel, Word, and Outlook
Monitor and respond to online reviews and resident feedback platforms to protect and enhance the property's reputation
Experience with affordable housing programs such as Section 8, LIHTC, City FHEPS, or similar is preferred, along with the ability to prioritize, adapt, and deliver results in a fast-paced environment
Property Profile
Stabilized asset
Mix of affordable and market-rate housing
Robust amenity package including gym, coworking spaces, lounges, rooftop areas, pet amenities, and more
Team Structure Oversees on-site management and operations staff, collaborates with union and non-union teams, and reports to senior property leadership.
Culture & Growth
Collaborative, team-oriented environment
Organization values internal promotion and long-term career growth
Ideal candidate is adaptable, professional, and eager to learn the company's operating style
Benefits Snapshot
401(k) with employer contribution
Medical, dental, and vision
Pre-tax transit benefits
Generous PTO, sick time, holidays
This position requires authorization to work in the U.S. This position is unable to sponsor H1Bs.
#J-18808-Ljbffr