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Parent Engagement Specialist

Legendary Sweat Payroll LLC, Lake Oswego, Oregon, United States, 97034

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Overview

Be a part of our team! Dogtopia, the industry leader in dog daycare, boarding, and spa services has immediate openings for energetic, organized, business-minded individuals that will be the first point of contact as Canine Concierge. We are looking to make 2

Part-Time

hires. Candidates should LOVE dogs and be proactive in their development towards becoming better canine citizens. Upon successful completion of training, you can even bring your dog to work! What we offer

Let’s look at what Dogtopia does for you. Competitive wages with flexibility in scheduling Education in basic dog obedience and training Fun, dynamic team culture Career progression based on performance Additional certification programs available Learn key skills related to customer service, teamwork, or even sales Day to Day Duties

Selling daycare enrollments Leading tours of our facility Booking Meet & Greet appointments on the phone Making phone calls to leads Following-up with Pet Parents and Dogs via phone and text Posting to Instagram and Facebook Using computer software including MS Office, iOS and more Multi-tasking—delivering customer service while balancing needs of Canine Coaches in playrooms Cleaning Managing a POS system Greeting EVERYONE that walks into Dogtopia! The Rules

We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like It’s the Most Exciting Day Ever! Clean and safe environment: to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty‑gritty complete. Maintain and update cleaning schedule, along with holding ourselves and team accountable to Dogtopia’s safety and cleaning standards. Inventory management of office supplies. Communicate behavior modification plans to pet parents and any behavior challenges. Customer Service & Presentation: maintain a neat and organized front‑desk team and area at all times. A self‑starting individual with VERY STRONG organizational skills sets the example for the team on the 3 S’s (smile, story and satisfaction) and holds accountable to internal and external customer service standards. Answering phones, emails and questions from pet parents; strive for high customer review ratings. Qualifications

Must love dogs Ability to spend up to 100% of work time standing Ability to work flexible days and hours, including holidays and weekends Ability to work cohesively with others in a fun, fast‑paced environment Strong customer service skills, along with customer tolerant Ability to make/take phone calls while still assisting lobby Must be comfortable with upselling Benefits

Employee discount Flexible schedule Work Location: In person.

Job Type: Part‑time

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