Work Location
Weare, New Hampshire, États-Unis d'Amérique Hours
40 hours per week Pay Details
$22.50 - $29.00 USD. Base pay may vary based on skills, experience, location, and business needs. Compensation policies allow progression through the salary range over time. Line Of Business
Services bancaires personnels et commerciaux Job Description
The Retail Banker I is a customer liaison integral to delivering TD’s Brand promise by utilizing financial expertise and consultative advice to assist Customers with banking solutions and needs. This role contributes to business objectives by identifying appropriate TD solutions that help Customers achieve financial goals and optimize their relationship with TD. Responsibilities
Proficient in products, services and routine transactions to identify opportunities to educate on Bank products and services and/or refer to appropriate team member or internal Bank partners, while ensuring a positive customer experience. Require a broad knowledge and understanding of the full product suite, services and processes of business area, characterized by low to moderate complexity/risk. Establish and nurture customer relationships by consistently displaying product knowledge, actively listening to customer needs and engaging in additional conversation to identify any additional needs and offer a solution or partner referral. Makes product recommendations based on customer needs and highlights product features and benefits that support customers through challenging times and life events, save time and money, and exceed their needs. Utilizes CRM tools to proactively play a key role in customer assessments, proactively identify customer solutions and lead-focused outbound sales activities. Independently resolves customer issues, errors and problems, escalating when necessary. Builds working relationships with customers and explains detailed and/or complicated information. Requires full proficiency gained through job-related training to perform a range of activities. Participates in customer outreach, servicing and advice activities to deliver on our unexpectedly human promise. Engages in conversations with customers about loan products, facilitates the application intake. Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry). Education & Experience
HS Diploma or GED. 1+ years of experience working with customers and/or sales in any capacity or equivalent demonstrated through volunteering, education, or military experience (preferred). Teller experience preferred. Must be able to complete teller training upon hire to take customer transactions. Demonstrated ability to engage in customer conversations while educating them on products and services. Demonstrated organization skills to handle multiple tasks in a fast-paced environment. Excellent communication skills with ability to be concise, clear, and consistent. Demonstrated ability to schedule and prioritize work. Demonstrated ability to work independently and within deadlines. Sound judgment in decision making and effective problem solving. Proficient in Microsoft Office. Notary License (preferred). Legal and EEO Statement
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.
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Weare, New Hampshire, États-Unis d'Amérique Hours
40 hours per week Pay Details
$22.50 - $29.00 USD. Base pay may vary based on skills, experience, location, and business needs. Compensation policies allow progression through the salary range over time. Line Of Business
Services bancaires personnels et commerciaux Job Description
The Retail Banker I is a customer liaison integral to delivering TD’s Brand promise by utilizing financial expertise and consultative advice to assist Customers with banking solutions and needs. This role contributes to business objectives by identifying appropriate TD solutions that help Customers achieve financial goals and optimize their relationship with TD. Responsibilities
Proficient in products, services and routine transactions to identify opportunities to educate on Bank products and services and/or refer to appropriate team member or internal Bank partners, while ensuring a positive customer experience. Require a broad knowledge and understanding of the full product suite, services and processes of business area, characterized by low to moderate complexity/risk. Establish and nurture customer relationships by consistently displaying product knowledge, actively listening to customer needs and engaging in additional conversation to identify any additional needs and offer a solution or partner referral. Makes product recommendations based on customer needs and highlights product features and benefits that support customers through challenging times and life events, save time and money, and exceed their needs. Utilizes CRM tools to proactively play a key role in customer assessments, proactively identify customer solutions and lead-focused outbound sales activities. Independently resolves customer issues, errors and problems, escalating when necessary. Builds working relationships with customers and explains detailed and/or complicated information. Requires full proficiency gained through job-related training to perform a range of activities. Participates in customer outreach, servicing and advice activities to deliver on our unexpectedly human promise. Engages in conversations with customers about loan products, facilitates the application intake. Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry). Education & Experience
HS Diploma or GED. 1+ years of experience working with customers and/or sales in any capacity or equivalent demonstrated through volunteering, education, or military experience (preferred). Teller experience preferred. Must be able to complete teller training upon hire to take customer transactions. Demonstrated ability to engage in customer conversations while educating them on products and services. Demonstrated organization skills to handle multiple tasks in a fast-paced environment. Excellent communication skills with ability to be concise, clear, and consistent. Demonstrated ability to schedule and prioritize work. Demonstrated ability to work independently and within deadlines. Sound judgment in decision making and effective problem solving. Proficient in Microsoft Office. Notary License (preferred). Legal and EEO Statement
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.
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