Overview
THIS IS AN UNCLASSIFIED POSITION IN THE DEPARTMENT OF FINANCE
Minimum Qualifications
Bachelor's Degree in business, accounting, insurance or related field required; supplemented by two years of experience in human resources, payroll, benefits, or pension administration; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required:
None.
Specific Knowledge, Skills, or Abilities:
Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.
Examination
The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.
All applications must be completed in full before they are submitted. Please review all applications for accuracy and make all corrections before submittal because errors can result in not meeting the minimum qualifications. Additional information will not be accepted after applications are received by the Department of Human Resources Management.
Purpose Of Classification
The purpose of this classification is to process and resolve complex employee/retiree insurance and pension benefits issues. Responsibilities include communicating the County's health package to employees, and processing benefits enrollment, termination, status change, and update actions. This classification is distinguished from Employee Benefits Supervisor in that this classification does not supervise assigned staff but provides lead direction as required, whereas the latter has full supervisory authority and trains assigned staff.
Essential Functions
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Coordinates activities in the administration of pension and medical, dental, vision, and life insurance benefits for employees and retirees, and COBRA enrollees: creates new employee files; reviews and processes benefits enrollment, termination, status changes, and updates; prepares documentation and transmits to outside agencies; interprets, communicates, and enforces benefits rules, regulations, policies and procedures; performs mathematical computations; processes and tracks personnel transactions; enters data into payroll system; reviews and verifies final output of payroll deductions; prepares and distributes personnel-related correspondence; and ensures appropriate filing and storage of documents.
Assists employees/retirees in resolving complex issues regarding insurance and pension benefits, policies, and procedures: responds to inquiries from County personnel and officials and external vendors; conducts research; interprets court documents and makes appropriate adjustments and entries; modifies and deletes data entry transactions as necessary; analyzes benefit issues and provides advice and recommendations; and makes limited-judgment decisions to facilitate resolution.
Ensures vendor resolution of employee and general insurance plan administration issues; researches and resolves vendor report discrepancies; performs research for data and records; enter data into external vendor database; and communicates with vendor representatives and vendor program managers.
Facilitates new employee orientation and open enrollment sessions for employee benefits packages: compiles, organizes, and delivers materials to employee locations and external vendors; provides general information on programs and services; communicates general information, benefit rules, regulations, policies and procedures; conducts training activities for new hire orientation and other specialized classes; evaluates and updates benefit training program; ensures that federal mandates are complied with in new hire orientation; and serves as liaison to other trainers and departments.
Reviews, completes, and/or processes, or various forms, reports, correspondence, and other documentation, including payroll reports, enrollment documentation and spreadsheets, premium detail reports, open enrollment information, and other items as needed; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.
Assists with issuance, evaluation, and preparation of contract awards for RFPs as required/needed for Finance contracts.
May lead and coordinate daily work activities of department co-workers: confers with supervisor to obtain direction regarding work assignments and priorities; organizes tasks in order to complete assigned work; confers with co-workers, assists with complex/problem situations, and provides technical expertise; and assists with training and instructing coworkers regarding operational procedures and proper use of equipment.
Communicates with supervisor, current and former employees, insurance company representatives, medical providers, attorneys, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Maintains a current, comprehensive knowledge and awareness of applicable laws, regulations, principles and practices relating to employee benefits program administration; reads professional literature; maintains professional affiliations; and attends meetings, workshops, hearings, and training sessions as required.
Additional Functions
Performs other related duties as required.
Performance Aptitudes
Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Human Interaction: Requires the ability to work with and apply principles of persuasion and/or influence over others to coordinate programs or activities of a project, and resolve typical problems associated with the responsibilities of the job.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable.
Policy Acknowledgment
It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.
Supplemental Questions
The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. Please review all applications for accuracy and make all corrections before submittal because errors can result in not meeting the minimum qualifications. We do not accept additional information after your application has been received by the Department of Human Resources Management. Do you accept these conditions?
Yes
No
What is your highest level of education completed?
High School Diploma or G.E.D. Equivalent
Some College
Associate Degree
Bachelor Degree
Master Degree
Doctoral Degree
None of the above
Which degree related to this position do you possess?
Associate
Bachelor
Master
Doctorate
None of the Above
In what field of study related to this position do you possess an Associate Degree, Bachelor Degree, Master Degree, Doctoral Degree, or have earned college credits?
Public Administration
Business Administration
Risk Management & Insurance
Economics
Human Resources
Other
If you have received some college credits related to this position, but DID NOT receive your degree, how many college credits did you earn?
0 - 29 Semester Hours
30 - 59 Semester Hours
60 - 89 Semester Hours
90 -119 Semester Hours
0 - 44 Quarter Hours
45 - 89 Quarter Hours
90 - 134 Quarter Hours
135 - 179 Quarter Hours
Does not apply
How many months/years of experience do you possess in human resources, payroll, benefits, or pension administration?
0 to 5 months
6 months less than 1 year
1 year less than 2 years
2 years less than 3 years
3 years less than 4 years
4 years less than 5 years
5 years less than 6 years
6 years or more
Please Detail Your Benefits And/or Payroll Related Experience.
How many months/years of experience do you have in providing customer service on benefit plans?
0 to 5 months
6 months less than 1 year
1 year less than 2 years
2 years less than 3 years
3 years less than 4 years
4 years or more
Benefits Plans requires strict compliance with federal and state policies. Please detail your experience in researching and following these policies?
0 to 5 months
6 months less than 1 year
1 year less than 2 years
2 years less than 3 years
3 years less than 4 years
4 years or more
How many months/years of experience do you have processing benefits and payroll related deductions?
0 to 5 months
6 months less than 1 year
1 year less than 2 years
2 years less than 3 years
3 years less than 4 years
4 years or more
How many years of billing reconciliation or related experience do you possess?
Less than 1 year
1 year less than 2 years
2 years less than 3 years
3 years less than 4 years
4 years or more
Describe level of technical skills using Microsoft Excel.
Beginner: Basic understanding of the interface, navigating spreadsheets, entering data, and performing simple calculations; Entering and formatting data; Basic data manipulation (copy, paste, cut); Using basic formulas (e.g., SUM, AVERAGE).
Intermediate: Mastering more complex formulas, data manipulation techniques, and understanding data analysis tools; Understanding and using PivotTables; Creating charts and graphs; Using advanced formulas (e.g., VLOOKUP, IF, SUMIF).
Advanced: Mastering data analysis, automation, and optimization techniques, including VBA programming and Power Query/Pivot. Using VBA (Visual Basic for Applications) to automate tasks
No experience
How many months/years of experience do you possess serving as a lead worker?
0 to 5 months
6 months less than 1 year
1 year less than 2 years
2 years or more
Required Question
#J-18808-Ljbffr
Minimum Qualifications
Bachelor's Degree in business, accounting, insurance or related field required; supplemented by two years of experience in human resources, payroll, benefits, or pension administration; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required:
None.
Specific Knowledge, Skills, or Abilities:
Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.
Examination
The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.
All applications must be completed in full before they are submitted. Please review all applications for accuracy and make all corrections before submittal because errors can result in not meeting the minimum qualifications. Additional information will not be accepted after applications are received by the Department of Human Resources Management.
Purpose Of Classification
The purpose of this classification is to process and resolve complex employee/retiree insurance and pension benefits issues. Responsibilities include communicating the County's health package to employees, and processing benefits enrollment, termination, status change, and update actions. This classification is distinguished from Employee Benefits Supervisor in that this classification does not supervise assigned staff but provides lead direction as required, whereas the latter has full supervisory authority and trains assigned staff.
Essential Functions
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Coordinates activities in the administration of pension and medical, dental, vision, and life insurance benefits for employees and retirees, and COBRA enrollees: creates new employee files; reviews and processes benefits enrollment, termination, status changes, and updates; prepares documentation and transmits to outside agencies; interprets, communicates, and enforces benefits rules, regulations, policies and procedures; performs mathematical computations; processes and tracks personnel transactions; enters data into payroll system; reviews and verifies final output of payroll deductions; prepares and distributes personnel-related correspondence; and ensures appropriate filing and storage of documents.
Assists employees/retirees in resolving complex issues regarding insurance and pension benefits, policies, and procedures: responds to inquiries from County personnel and officials and external vendors; conducts research; interprets court documents and makes appropriate adjustments and entries; modifies and deletes data entry transactions as necessary; analyzes benefit issues and provides advice and recommendations; and makes limited-judgment decisions to facilitate resolution.
Ensures vendor resolution of employee and general insurance plan administration issues; researches and resolves vendor report discrepancies; performs research for data and records; enter data into external vendor database; and communicates with vendor representatives and vendor program managers.
Facilitates new employee orientation and open enrollment sessions for employee benefits packages: compiles, organizes, and delivers materials to employee locations and external vendors; provides general information on programs and services; communicates general information, benefit rules, regulations, policies and procedures; conducts training activities for new hire orientation and other specialized classes; evaluates and updates benefit training program; ensures that federal mandates are complied with in new hire orientation; and serves as liaison to other trainers and departments.
Reviews, completes, and/or processes, or various forms, reports, correspondence, and other documentation, including payroll reports, enrollment documentation and spreadsheets, premium detail reports, open enrollment information, and other items as needed; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.
Assists with issuance, evaluation, and preparation of contract awards for RFPs as required/needed for Finance contracts.
May lead and coordinate daily work activities of department co-workers: confers with supervisor to obtain direction regarding work assignments and priorities; organizes tasks in order to complete assigned work; confers with co-workers, assists with complex/problem situations, and provides technical expertise; and assists with training and instructing coworkers regarding operational procedures and proper use of equipment.
Communicates with supervisor, current and former employees, insurance company representatives, medical providers, attorneys, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Maintains a current, comprehensive knowledge and awareness of applicable laws, regulations, principles and practices relating to employee benefits program administration; reads professional literature; maintains professional affiliations; and attends meetings, workshops, hearings, and training sessions as required.
Additional Functions
Performs other related duties as required.
Performance Aptitudes
Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Human Interaction: Requires the ability to work with and apply principles of persuasion and/or influence over others to coordinate programs or activities of a project, and resolve typical problems associated with the responsibilities of the job.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable.
Policy Acknowledgment
It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.
Supplemental Questions
The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. Please review all applications for accuracy and make all corrections before submittal because errors can result in not meeting the minimum qualifications. We do not accept additional information after your application has been received by the Department of Human Resources Management. Do you accept these conditions?
Yes
No
What is your highest level of education completed?
High School Diploma or G.E.D. Equivalent
Some College
Associate Degree
Bachelor Degree
Master Degree
Doctoral Degree
None of the above
Which degree related to this position do you possess?
Associate
Bachelor
Master
Doctorate
None of the Above
In what field of study related to this position do you possess an Associate Degree, Bachelor Degree, Master Degree, Doctoral Degree, or have earned college credits?
Public Administration
Business Administration
Risk Management & Insurance
Economics
Human Resources
Other
If you have received some college credits related to this position, but DID NOT receive your degree, how many college credits did you earn?
0 - 29 Semester Hours
30 - 59 Semester Hours
60 - 89 Semester Hours
90 -119 Semester Hours
0 - 44 Quarter Hours
45 - 89 Quarter Hours
90 - 134 Quarter Hours
135 - 179 Quarter Hours
Does not apply
How many months/years of experience do you possess in human resources, payroll, benefits, or pension administration?
0 to 5 months
6 months less than 1 year
1 year less than 2 years
2 years less than 3 years
3 years less than 4 years
4 years less than 5 years
5 years less than 6 years
6 years or more
Please Detail Your Benefits And/or Payroll Related Experience.
How many months/years of experience do you have in providing customer service on benefit plans?
0 to 5 months
6 months less than 1 year
1 year less than 2 years
2 years less than 3 years
3 years less than 4 years
4 years or more
Benefits Plans requires strict compliance with federal and state policies. Please detail your experience in researching and following these policies?
0 to 5 months
6 months less than 1 year
1 year less than 2 years
2 years less than 3 years
3 years less than 4 years
4 years or more
How many months/years of experience do you have processing benefits and payroll related deductions?
0 to 5 months
6 months less than 1 year
1 year less than 2 years
2 years less than 3 years
3 years less than 4 years
4 years or more
How many years of billing reconciliation or related experience do you possess?
Less than 1 year
1 year less than 2 years
2 years less than 3 years
3 years less than 4 years
4 years or more
Describe level of technical skills using Microsoft Excel.
Beginner: Basic understanding of the interface, navigating spreadsheets, entering data, and performing simple calculations; Entering and formatting data; Basic data manipulation (copy, paste, cut); Using basic formulas (e.g., SUM, AVERAGE).
Intermediate: Mastering more complex formulas, data manipulation techniques, and understanding data analysis tools; Understanding and using PivotTables; Creating charts and graphs; Using advanced formulas (e.g., VLOOKUP, IF, SUMIF).
Advanced: Mastering data analysis, automation, and optimization techniques, including VBA programming and Power Query/Pivot. Using VBA (Visual Basic for Applications) to automate tasks
No experience
How many months/years of experience do you possess serving as a lead worker?
0 to 5 months
6 months less than 1 year
1 year less than 2 years
2 years or more
Required Question
#J-18808-Ljbffr